Everest Group

APRIL 17, 2023

In fact, cost pressure was ranked as the number one business challenge in our annual key issues survey for 2023. Enterprises expect their GBS organizations to help alleviate some of the cost pressure by reducing operations costs or by doing more with the same, or lower, budget and resources.

Streamline Operations 52

Streamline Operations Shared Services Global Business Services Offshoring 52

Everest Group

DECEMBER 2, 2021

To learn more about why your organization should pay attention to supplier diversity, Impact Sourcing (IS), and Diversity, Equity, and Inclusion (DE&I), read on. It provides all candidates with equal opportunities for employment, job success, and organizational advancement. What do these terms mean? Why should we pay attention?

Impact Sourcing 52

Impact Sourcing BPO Sourcing Business Process Outsourcing 52

Magellan Solutions

AUGUST 19, 2021

A millennial-geared service headquartered in London, it has already created 400 jobs in the UK. Artificial intelligence and technological advancements will render better management of banking services executed at lower operational costs. For instance, JP Morgan Chase plans to roll out a neo-bank this year, code-named ‘Dynamo’.

Banking 52

Banking Retail BPO Finance 52