Everest Group

JULY 17, 2023

Providers are differentiating themselves by offering as-a-service models and focusing on digital transformation solutions by leveraging analytics, automation, and AI, combined with industry expertise and an advisory-led approach.

Banking 52

Banking Service Advisory Finance 52

IBM Services

APRIL 25, 2024

Business process reengineering (BPR) is the radical redesign of core business processes to achieve dramatic improvements in performance, efficiency and effectiveness. This transformation entails replacing manual, paper-based workflows with digital systems that use technologies like Robotic Process Automation (RPA) for routine tasks.

Supply Chain Management 59

Supply Chain Management Finance Robotics Process Automation Human Resources 59

VXI

MARCH 17, 2023

While digital technologies continue to take center stage, achieving successful transformation is as much about people and relationships as it is about automation and AI. Knowledge management remains one of the largest sources of frustration within the contact center. How do you continue to improve and evolve it with limited resources?

Advisory 52

Advisory Outsourcing Design Business Process Outsourcing 52

Infosys Consulting

SEPTEMBER 11, 2023

In this short article recommendations for efficient technology debt remediations are provided. To aid there are Software Intelligence tools that can automate software quality scans. For example, open-source libraries used in tech solutions should be supported by many active contributors which ensures good quality and IT-security.

Management 52

Management Co-Sourcing Software Design 52

Magellan Solutions

SEPTEMBER 9, 2022

Over 70% of leaders in finance and accounting, advisory and tax services, think that Artificial Intelligence (AI) will affect data-driven insights, according to the EY 2020 Global Tax and Transformation survey. That is why tedious tasks such as content moderation is not really recommended for AI automation, yet. ACCOUNTS PROCESSING.

Accounting 75

Accounting BPO Out-Tasking Finance 75

Everest Group

FEBRUARY 21, 2023

We are looking for a proactive Salesforce expert to improve our CRM to drive efficiencies across the organization. Job overview As Senior Salesforce Administrator, you will play a vital role in Everest Group’s success by communicating, prioritizing, and managing all aspects of our Salesforce usage.

Administrative 40

Administrative Advisory Sales Research 40

Everest Group

FEBRUARY 2, 2023

It also could help increase agent efficiency by aggregating requests by type to the appropriate departments Automation of simple and repetitive tasks : ChatGPT, along with other conversational AI models, can be used to automate simple and repetitive tasks, such as customer service interactions, order processing, and data entry.

Banking 52

Banking Out-Tasking Insurance Data Entry 52

The Hackett Group

JULY 13, 2021

(NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Planergy Software

OCTOBER 18, 2023

Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing. How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. Efficiency Streamlining the travel booking process saves time and resources for both employees and the company.

Finance 52

Finance Reduced Costs Management Risk Management 52

Capgemini

MARCH 14, 2023

EVERYDAY AI: NEXT-GENERATION SELF-SERVICE ANALYTICS Bridget Shea 15th March 2023 Facebook Twitter Linkedin Organizations have been using the term “self-service analytics” for nearly a decade now, but for many companies, it’s not a source of value generation. Is built on trust. Connect with us Thank You! We have received your form submission.

Analytics 52

Analytics Service Supply Chain Management Government 52

Infosys Consulting

JULY 16, 2021

As service providers look beyond right sourcing to drive efficiencies, meet ever-changing customer preferences and manage COVID-19 driven remote work related challenges, they often turn to cloud-based Contact Center as a Service (CCaaS) that offer reliability, scalability and flexibility in supporting omni-channel requirements.

Finance 52

Finance Call Center Out-Tasking Banking 52

Magellan Solutions

AUGUST 19, 2021

Next-generation banking automation. Automation is a key tool for retail banking in the coming years. . Next-generation banking automation will enable banks and credit unions to use sophisticated workflows to execute complex processes. . AI for Data Analytics. Fintech as a service (FaaS) platforms emerge.

Banking 52

Banking Retail BPO Finance 52

The Hackett Group

SEPTEMBER 24, 2024

These companies have successfully hyper-automated a wide range of end-to-end business processes through their creative application of intelligent automation, advanced analytics and artificial intelligence (AI). Digitalization is accelerating. The speed and agility with which these solutions are being developed continues to impress us.

Robotics Process Automation 69

Robotics Process Automation Automation Sourcing Advisory 69

Zinnov

NOVEMBER 9, 2021

Outsourcing helps with sourcing such talent as per the requirement and get the job done hassle-free. This might hinder efficiency, impact deployment timelines, and the results not up to the mark. Also, multiple internal processes are eliminated like the cost of including an admin and setting infrastructure. Access to skilled talent.

Offshoring 52

Offshoring Outsourcing Out-Tasking Co-Sourcing 52

Perficient Digital Transformation

DECEMBER 16, 2022

No single source of truth in data. A Corporate Performance Management platform, when implemented to your current state and specific business needs, helps free up valuable time for financial leaders to spend more time in an advisory capacity to the business. More helps financial leaders work more efficiently. Forecasting.

Finance 64

Finance Management Automation Advisory 64

IBM Services

SEPTEMBER 18, 2023

Siloed processes can become integrated by using intelligent workflows, which help enable seamless and automated exchange of financial, informational and physical supply chain data in one distributed network. This approach can provide users with new and more efficient ways of conducting and financing global trade.

Finance 87

Finance Banking Regulations Advisory 87

IBM Services

NOVEMBER 10, 2023

The return on investment (ROI) as a result of efficiencies gained, reduction of unnecessary medical spend, and improved member experience scores, can be in the hundreds of millions for mid-sized payer with 3 million members. This has also led to a proliferation of point solutions in the market, pushing the boundaries of innovation.

Administrative 101

Administrative Healthcare Insurance Right-Sizing 101

The Hackett Group

MAY 30, 2024

Three factors are driving value from MPHRO vendors: increased innovation and adoption of digital HR solutions; ease of integrating third-party solutions into human capital management platforms; and a cultural shift toward artificial intelligence (AI) and intelligent automation. AI and generative AI (Gen AI) are also solutions.

Human Resources 52

Human Resources Research Outsourcing Reduced Costs 52

Influx

DECEMBER 26, 2022

Integrate all customer touchpoints with a single platform and use automation. Using automation tools helps with efficiency, especially during holiday sales, as your support agents would be inundated with an influx of support tickets. Customer service is the backbone of your eCommerce business. “To customer satisfaction score.

Customer Service 98

Customer Service Service Retail Customer Support 98

VXI

MARCH 2, 2023

To source in today’s competitive labor market, companies are having to stretch their operating budgets, spending more on recruitment, compensation, and training to overcome staffing and skill shortages – with no end in sight. Cost containment and efficiency gains Another benefit of outsourcing that can’t be ignored is cost optimization.

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52

VXI

MARCH 2, 2023

To source in today’s competitive labor market, companies are having to stretch their operating budgets, spending more on recruitment, compensation, and training to overcome staffing and skill shortages – with no end in sight. Cost containment and efficiency gains Another benefit of outsourcing that can’t be ignored is cost optimization.

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52

IBM Services

APRIL 21, 2023

Longer term, the intended outcomes of CSRD will contribute to Europe’s 2050 climate-neutrality target, and European Green Deal objectives, such as providing a “globally competitive and resilient industry, renovated energy efficient buildings and cleaner energy and cutting-edge clean technological innovation.”

Regulations 44

Regulations Government Advisory Sourcing 44

Capgemini

JUNE 24, 2024

These institutions are struggling to bring more efficiencies and better risk management to their screening systems, understanding that throwing human resources at the problem is not the answer. He provides a rage of advisory services to clients across the FCC lifecycle and helps them tackle the ever-changing global risk landscape.

Regulations 52

Regulations Advisory Out-Tasking Co-Sourcing 52