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Types of enterprise resource planning (ERP) systems

IBM Services

While there are different types of enterprise resource planning systems, all solutions are built to help improve business functions and business operations. SAP managed services for applications and ERP integration can help manage an organization’s workloads, giving you more time to focus on innovation and new opportunities.

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Incident management vs. problem management: What’s the difference?

IBM Business Partners

Incident management systems have evolved from blunt tools where employees recorded incidents that they observed (which could happen hours after occurring) to a robust, always-on practice with automation and self-service incident management software, enabling anyone in the organization to report an incident to the service desk.