Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. BPO, IT ADM, IT Infrastructure etc.).

Global Sourcing Advisory 40

Global Sourcing Advisory BPO Advisory Strategic Sourcing 40

Magellan Solutions

APRIL 16, 2024

Your website is often the first thing potential customers see when interacting with your business. Research indicates that 94% of users base their initial impression of your company on your website design, forming their opinion in just 50 milliseconds. Having a professional website is essential for businesses. Did you know?

Design 52

Design Outsourcing Right-Sizing Out-Tasking 52

NoonDalton

FEBRUARY 20, 2023

Focus your attention on business development: Expand your enterprise rather than merely paying for it. Increase business flexibility and risk-free expansion: With time zone differentials, you may now have your business managed for up to 24 hours. Complete market research, enlarge your selection of goods and services.

Outsourcing 98

Outsourcing Offshoring Manufacturing Sales 98

Magellan Solutions

AUGUST 11, 2021

The agents can even do keywords research to help amend parts of your service sites. BPO companies in the Philippines usually train their Filipino Telemarketers to understand buying patterns and rationale. Write Industry Research Reports. BPO Philippines can help you manage both retargeting and remarketing campaigns for you.

Call Center 52

Call Center Sales BPO Research 52

Magellan Solutions

JULY 4, 2021

Having a friendly customer service is a result when the BPO company offers a happy environment for their agents. . How Can BPO Companies Make Their Outsourced Support Agents Stay Longer? That’s why it is important that the BPO firm has updated technologies all the time. As a result, they will become your loyal customers.

Customer Service 52

Customer Service Outsourcing Call Center Service 52

Magellan Solutions

JULY 5, 2021

As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Not just a BPO company that can supply them with people who they can manage.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Magellan Solutions

JUNE 1, 2021

Nearly 80% of adults 18 and older and 93% of teens in the US use the internet based on this Illinois Library research paper. The research notes that: . What does it mean for Non-voice BPO? That is the reason why BPOs are starting to offer 24/7 email support to stay connected with customers. It is the future of BPO.

Customer Service 52

Customer Service Outsourcing Service Call Center 52

Magellan Solutions

MAY 6, 2021

But since the 1990s, high-end technology slowly incorporated itself into the outsourcing industry, drastically improving the lives of BPO owners and their clients. Developers of BPO software are taking hybrid call centers one step further by creating novel ways to encompass more than inbound and outbound calling communication.

Call Center 52

Call Center Service Sales BPO 52