Remove Business Development Remove Customer Service Remove Efficiency Remove Professional Outsourcing
article thumbnail

Major US Companies that Used Outsourcing to Recession-Proof Themselves

NoonDalton

Here are the top reasons to consider outsourcing and offshoring: It’s less expensive: As the cost of living in nations that outsource tends to be significantly cheaper, save money on salaries and other labor-related expenses. Focus your attention on business development: Expand your enterprise rather than merely paying for it.

article thumbnail

How Outsource Customer Support Services Completes the Value Chain of SMEs?

Magellan Solutions

On the other hand, secondary activities are actions that help primary activities become more efficient. Its role is to effectively create a competitive advantage according to Harvard Business School Online. Customer service helps your company convince existing and potential customers to drive loyalty and expand your customer base. .