The Global Small Business Blog

AUGUST 22, 2024

©2024 Laurel J. Delaney. All rights reserved. Get ready for the biggest and best 9th Annual Global Small Business Forum , "Global Success Within Reach – The Bigger Picture," held in Chicago on Friday, October 18th from 8:00-11:30 AM CT. Hear from a cast of experienced speakers who know the ins and outs to global expansion. Forum is sponsored by Associated Bank and hosted by Foley & Lardner.

Banking 233

Banking 233

Zinnov

AUGUST 22, 2024

The demand for high-quality tech professionals is soaring, and traditional hiring methods often fall short. To address this challenge, firms are increasingly turning to offshore teams through Global Capability Centers (GCCs) and Centers of Excellence (COEs). These centers are enhancing their quality of work, gaining the capability to manage entire functions independently, and fostering collaboration and innovation with academic institutions and start-ups.

Offshoring 97

Offshoring Engineering Software Research 97

Intelligent Management Inc.

AUGUST 22, 2024

Any company that is on the path of Digital Transformation wants technology to boost its performance. But it’s not just about technology. It also requires transforming the way a company thinks and behaves in order to benefit fully from what technology offers. The opportunity for companies to take a leap in performance exists, but there is still very little awareness about how to structure a company differently to take advantage of technology.

Healthcare 64

Healthcare Software Design Government 64

Perficient Digital Transformation

AUGUST 22, 2024

Welcome back to our ongoing UX in Universal Design series. In this installment, we explore the critical role of integration in health systems. As healthcare environments become increasingly complex and digitized, integrating various systems, devices, and technologies is essential for creating an accessible, seamless, and efficient user experience. Integration ensures that all components of a health system work together harmoniously, which is vital for providing inclusive care and improving patie

Design 52

Design Healthcare Administrative Collaborations 52

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Banking

Everest Group

AUGUST 22, 2024

live webinar Mid-market Digital Transformation: Insights and Outlook for 2025 August 22, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. GMT | 7:30 p.m. IST Growth challenges and a variable economic environment are driving more mid-market enterprises to adopt digital technologies – but what is the best way to drive digital transformation? Based on insights gleaned from Everest Group’s Digital Transformation in Mid-market PEAK Matrix® report, due to be published in August 2024, our experts Alisha Mitta

Marketing 52

Marketing Analytics Service 52

Mattsen Kumar

AUGUST 22, 2024

Providing exceptional customer experience has become a key differentiator in the highly competitive UK insurance sector. Insurance companies increasingly turn to proactive customer service strategies to stay ahead as customer expectations continue to rise. The Shift from Reactive to Proactive Service Traditional customer service in the UK insurance sector has often been reactive, with companies responding to customer inquiries or complaints after they occur.

Insurance 52

Insurance Customer Service Service Analytics 52

Everest Group

AUGUST 22, 2024

In this report, we explore the African CXM market and carefully investigate the unique benefits and concerns each country has to offer.

Marketing 52

Marketing Outsourcing Service 52

Zinnov

AUGUST 22, 2024

After a slowdown in hiring due to global uncertainties and economic shifts, data indicates that IT hiring is expected to surge at an estimated 8.5 per cent increase in the next year. Contributing to this boom are global capability centres (GCCs), which are set to hire across various roles. Sachin Alug, CEO of NLB Services, said that for FY25, job creation is projected to increase compared with the previous financial year due to economic growth, technological advancement, and sector-specific expa

Finance 40

Finance Engineering Design Automation 40

Everest Group

AUGUST 22, 2024

In this report, we examine the current challenges, shifting outsourcing needs, and enterprises expectations from FAO providers.

Marketing 52

Marketing Outsourcing BPO Service 52

Amzur

AUGUST 22, 2024

The rapid and widespread integration of cloud and automation technologies has sparked a powerful transformation in the business landscape across various industries in recent years. On average, 70% of businesses have adopted cloud solutions to become agile and scalable and AI to streamline their mundane operations and stay on top of market needs. The synergy of cloud computing and AI has become a new business strategy and is driving businesses to embrace the next transformative wave. [ Ref ] Lea

Out-Tasking 59

Out-Tasking Healthcare E-Commerce Automation 59

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Flexibility

Everest Group

AUGUST 22, 2024

In this report, we examine the current challenges, shifting outsourcing needs, and enterprise expectations from FAO providers.

Marketing 52

Marketing Outsourcing BPO Service 52

Everest Group

AUGUST 22, 2024

In this report, we examine the current challenges, shifting outsourcing needs, and enterprise expectations from FAO providers.

Outsourcing 52

Outsourcing Marketing BPO Service 52

Everest Group

AUGUST 22, 2024

In this report, we examine the current challenges, shifting outsourcing needs, and enterprise expectations from FAO providers.

Marketing 52

Marketing Outsourcing Service BPO 52