Remove Global Business Services Remove Offshoring Remove Shared Services
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The Rise of Global Business Services: The Future of Shared Services

Zinnov

” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

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Mapping the Next: Key Priorities for 2025 | Webinar

Everest Group

Our experts will also discuss critical global services decisions, including build vs. buy strategies, in-house vs. outsourcing, onshore vs. offshore operations, and the balance between long-term and short-term contracts. How are outsourcing deals, enterprises leverage of service providers, and bill rates expected to change?

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Offshore and Nearshore Locations Are Clear Go-to Destinations for GBS Center Setups in CPG-Retail Organizations | Market Insights™

Everest Group

Discover the preferred offshore and nearshore destinations for establishing GBS centers in CPG/Retail organizations.

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Why All the Hype around RPA?

AH Anderson Consulting

The business goals typically center on reduced costs, improved customer experience, revenue/margin growth and regulatory compliance. Processes most suitable for RPA tend to reside in shared services or its more progressive partner Global Business Services, and other back office areas of companies.

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New Everest Group Study Highlights Egypt’s Prospects as a Global Services Hub

Everest Group

DALLAS, July 30, 2024 — Everest Group has released its in-depth report evaluating the nation’s potential as a location for offshore global services. For IT, BP and ER&D-focused ventures looking to expand their offshore locations for global business services, the research found that Egypt proves a fertile ground.

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How GBS Organizations Can Help CEOs with Cost Optimization and Future-proofing Their Talent Strategy | Blog

Everest Group

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

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Key Issues 2023: Assessing the Global Services Industry’s Performance Against Expectations | Blog

Everest Group

As a result of these concerns, global leaders adopted a more cautious stance going into this year, according to Everest Group’s annual Key Issues survey of over 200 global leaders across industry enterprises, Global Business Services (GBS) centers , and providers. This has led to muted growth (0.5-2%)

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