IBM Services

APRIL 4, 2022

Based on experiences with our own clients, enterprises designing and deploying omni-channel experiences can increase sales of up to 30% and realize up to a 300% increase in mobile conversions. The ability to focus on the right data supporting the right experience is critical, and balancing personalization with respect is also critical.

E-Commerce 69

E-Commerce Retail Right-Sizing Sales 69

IBM Services

FEBRUARY 24, 2022

Based on experiences with our own clients, enterprises designing and deploying omni-channel experiences can increase sales of up to 30% and realize up to a 300% increase in mobile conversions. The ability to focus on the right data supporting the right experience is critical, and balancing personalization with respect is also critical.

E-Commerce 52

E-Commerce Retail Right-Sizing Sales 52

31 West

JUNE 11, 2024

The CRM solutions available today are based on three main aspects: customer service, sales, and marketing. They are packed with IT-based modules, such as a ticketing system that manages your customer’s concerns and allocates each query to a qualified agent. These solutions are also easily deployed and maintained.

Marketing 130

Marketing Customer Service Software Sales 130

IBM Services

FEBRUARY 1, 2024

Especially important is a good understanding of the RACI split around Standard, Additional and Optional Services, along with relevant CAS (Cloud Application Service) packages. In addition, you want an automated resource management and industry specific functions such as sales and customer support at the core of operations.

Advisory 91

Advisory Right-Sizing Infrastructure Costs Retail 91