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Recession-Proof Your Business with Information Technology (IT)

Anexa

Information technology (IT) can help be a valuable business tool during a recession in several ways. During a recession, businesses that have adopted these cutting-edge technologies can reduce labor costs and improve competitiveness. Data analysis Data analysis has become an essential tool for businesses in recent years.

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IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

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IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

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IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

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Fixing Telecommunications Field Service

Automation Anywhere

Field service is one of the operational areas that can benefit the most from automation. When the trucks start rolling A customer’s service goes down. A field service technician is dispatched to investigate the problem. Say a company handles 1,000 service calls a day, with a conservative $250 for each truck roll.

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Leveraging Advanced Automation Technologies: Beyond RPA with AI & BPA

Metasource

While robotic process automation (RPA) has made significant strides by streamlining repetitive tasks, it’s safe to say it’s not perfect and often falls short when dealing with more complex and dynamic processes. And the technology will only further improve cost efficiency as advancements continue to be made.

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The Role of Generative AI and RPA in the Future of Call Centers

NoonDalton

Artificial Intelligence (AI) and Robotic Process Automation (RPA) have emerged as pivotal technologies, particularly within call centers. The promise of these technologies to enhance service delivery and reduce labor costs is becoming a reality, thanks to technological advancements and wider adoption.