Automation Anywhere

JANUARY 21, 2022

Virtual agents depend on having access to customer information, which, for complex interactions, can be spread across multiple databases and applications. Join me next Friday for more ways to achieve business success with Robotic Process Automation (RPA). New to Automation Anywhere and Automation 360?

Robotics Process Automation 75

Robotics Process Automation Service Automation Accounting 75

Zinnov

AUGUST 30, 2023

Intelligent Automation and its constituent technologies such as Process Intelligence, Low Code/No Code, Intelligent Document Processing, and Robotic Process Automation can help address burnout and manage the human energy crisis. These factors, when left unaddressed, can eventually lead employees to quit.

Automation 86

Automation Robotics Process Automation Management Data Entry 86

Automation Anywhere

SEPTEMBER 9, 2021

Field service is one of the operational areas that can benefit the most from automation. When the trucks start rolling A customer’s service goes down. A field service technician is dispatched to investigate the problem. Say a company handles 1,000 service calls a day, with a conservative $250 for each truck roll.

Service 97

Service Robotics Process Automation Out-Tasking Jobbing 97

NoonDalton

JULY 29, 2024

Leveraging advanced technologies like Robotic Process Automation (RPA) and Intelligent Document Processing (IDP) can significantly streamline operations and enhance efficiency. What is Robotic Process Automation?

Automation 52

Automation Robotics Process Automation Healthcare Data Entry 52

Automation Anywhere

FEBRUARY 21, 2022

Government workers responsible for citizen services can spend a significant portion of their time dealing with manual processes. And that can affect productivity and response to citizen requests, as well as open the door to potential errors—all of which can compromise service and how citizens view their government.

Service 98

Service Robotics Process Automation Government Data Entry 98

NoonDalton

JULY 3, 2024

Artificial Intelligence (AI) and Robotic Process Automation (RPA) have emerged as pivotal technologies, particularly within call centers. The promise of these technologies to enhance service delivery and reduce labor costs is becoming a reality, thanks to technological advancements and wider adoption.

Call Center 52

Call Center Robotics Process Automation Data Entry Customer Support 52

Automation Anywhere

JULY 20, 2021

It’s data that could help you deliver better customer services, market better to existing customers and prospects, aid in enhancing existing products as well as new product design and development, stay on top of quality, and ultimately improve your business's bottom line by boosting the overall customer experiences. What data is that?

Customer Service 110

Customer Service Service Robotics Process Automation Customer Support 110

Perficient Digital Transformation

FEBRUARY 23, 2022

With over 12 years of experience with the Pega platform and our longstanding service as a Pega Partner Advisory Council Member, we are experienced in identifying and solving the unique challenges of our clients across industries with award-winning cloud and business process management (BPM) solutions.

Robotics Process Automation 116

Robotics Process Automation Advisory Automation Collaborations 116

Automation Anywhere

JANUARY 26, 2022

Gartner has jumpstarted some interesting conversations regarding hyperautomation and what happens as Robotic Process Automation (RPA) matures, most notably about the interoperability of automation tools. The word “interoperability” refers to the ability of various digital resources to electronically exchange information.

Robotics Process Automation 119

Robotics Process Automation Automation Reduced Costs Software 119

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Hyland

OCTOBER 11, 2022

The benefits of intelligent document processing. How does intelligent document processing work? Use cases for intelligent document processing. Documents are everywhere — and the information contained within them is key to your organization’s success. Automated workflows are an essential part of a case management solution.

Robotics Process Automation 98

Robotics Process Automation Insurance Automation Out-Tasking 98

Metasource

FEBRUARY 7, 2023

From logging employee productivity to managing client information, the business world is dependent on capturing and analyzing data to gain insight into organizational functions. That said, it’s crucial that your organization effectively manage data, so you can make more informed decisions and avoid negative outcomes.

Service 52

Service Robotics Process Automation Business Process Outsourcing Labor Costs 52

The Hackett Group

SEPTEMBER 26, 2024

They invest 15% of their operating budget in technology, which is 32% higher than typical organizations, reflecting a significant increase compared to five years ago when the early stages of digital tool deployment, such as robotic process automation and advanced analytics, were being emphasized.

Robotics Process Automation 59

Robotics Process Automation Advisory Research Operational Costs 59

Zinnov

JANUARY 31, 2023

In essence, considering the immense records and public assets maintained by various government agencies, digitization, specifically Intelligent Automation within Robotic Process Automation (RPA) has become the core enabler for advanced accuracy and transparency in the public sector service delivery and performance.

Government 98

Government Automation Robotics Process Automation Administrative 98

Serigor Inc

OCTOBER 18, 2022

RPA or Robotic Process Automation is a technology or process that works by making a software bot copy human actions. What is robotic process automation? RPA is an automation process that works by mimicking or copying human actions concerning a particular task.

Robotics Process Automation 52

Robotics Process Automation Out-Tasking Inventory Management Automation 52

Automation Anywhere

JULY 5, 2021

According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). In light of this forthcoming big change, here are four errors to avoid when automating customer service functions. RPA doesn’t fix bad processes.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

Chazey Partners

JANUARY 26, 2021

The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of Shared Services, and forced Shared Services and Global Business Services (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Metasource

SEPTEMBER 5, 2024

While robotic process automation (RPA) has made significant strides by streamlining repetitive tasks, it’s safe to say it’s not perfect and often falls short when dealing with more complex and dynamic processes. Insurance : BPA in the insurance industry automates claims processing and policy management.

Automation 52

Automation Robotics Process Automation Data Entry Healthcare 52

Perficient Digital Transformation

APRIL 17, 2024

Empowering Automation in the Digital Era In this highly digitally connected world, companies are always looking for new and creative ways to improve efficiency, simplify procedures, and provide better customer service.

E-Commerce 105

E-Commerce Data Entry Automation Robotics Process Automation 105

Hyland

FEBRUARY 2, 2023

BAI , a nonprofit that provides research, training and thought leadership in financial services, recently discussed key industry trends with Steve Comer. Steve, Hyland’s assistant vice president of financial services and insurance sales, has more than two decades of experience in financial services.

Banking 91

Banking Automation Robotics Process Automation Retail 91

Metasource

MARCH 16, 2022

According to a survey conducted by S&P Global Market Intelligence , 54% of the 1,200 IT decision-maker respondents said their biggest technology hindrances to being productive are applications not integrating with one another and information being siloed in different applications. What Is Integration as a Service?

Data Entry 52

Data Entry Service Robotics Process Automation Labor Costs 52

Amzur

SEPTEMBER 10, 2024

Facilitates informed decisions, uncovers hidden insights, and improves operational efficiency. Cost management, performance monitoring, automation. Automated IT Operations UiPath Robotic Process Automation (RPA), AI-driven workflows, task automation. CRM, ERP, cloud services).

Robotics Process Automation 82

Robotics Process Automation Cybersecurity Analytics Government 82

The Hackett Group

DECEMBER 13, 2023

Companies Need Digital-Ready Contracts That Not Only Deliver Cost Reduction But Also Focus on Business Value Creation and Innovation Miami, FL – December 13, 2023 – A new Hackett Value Matrix analysis of 15 leading finance and accounting outsourcing (FAO) service providers by The Hackett Group, Inc.

Research 69

Research Service Advisory Robotics Process Automation 69

Automation Anywhere

DECEMBER 7, 2020

Order-to-cash (O2C) refers to a company’s order processing system. In general, it starts with receiving an order from a customer for a product or service. Those issues can slow the process, affecting Days Sales Outstanding (SDO), cash flow, compliance, and customer satisfaction. Start Automation with the Free Everest Report.

Automation 96

Automation Robotics Process Automation Out-Tasking Analytics 96

Metasource

SEPTEMBER 15, 2022

Many organizations have quickly joined the automation revolution to boost productivity, enhance customer service, reduce costs, and enable remote work. In fact, a McKinsey study found that 80% of companies that transitioned most of their employees to a remote work model due to COVID-19 increased automation. Human Resources.

Automation 52

Automation Robotics Process Automation Reduced Costs Human Resources 52

Mercans

MAY 16, 2024

What’s more, it achieves this success through a singular, native platform in real-time, all without requiring any Personal Identifiable Information (PII) of client resources. AI is already starting to be used for this function, for example, we’re exploring the use of Large Language Models to develop naturalistic service bots.”

Payroll 59

Payroll Robotics Process Automation Engineering Automation 59

Automation Anywhere

SEPTEMBER 17, 2022

To address this challenge, insurance companies can use Robotic Process Automation (RPA) and artificial intelligence to drive growth. The insurance industry has a high automation potential, with many areas for opportunities. Improve customer service Customer satisfaction is a crucial driver of business success.

Reduced Costs 52

Reduced Costs Robotics Process Automation Management Insurance 52

Automation Anywhere

JULY 13, 2022

The company advises business leaders on strategy, marketing, organization, operations, IT, and M&A across industries, including financial services. How automation improves banking From the survey, 45% of respondents believe the top advantage of automation is a way to improve service quality and accuracy.

Banking 96

Banking Retail Automation Robotics Process Automation 96

The Hackett Group

SEPTEMBER 21, 2023

The detailed analysis of current SG&A costs engaged proprietary performance benchmarks from The Hackett Group ® to quantify for the first time the potential impact Generative AI will have on SG&A, including finance, procurement, human resources, information technology, marketing, sales and other functions.

Advisory 105

Advisory Robotics Process Automation Research Human Resources 105

Automation Anywhere

AUGUST 19, 2022

The front office represents the customer-facing roles of a company — sales, customer service, field marketing, and advisory service experts. Those teams are responsible for increasing demand, increasing revenue, marketing , and after-sales services.

Automation 145

Automation Sales Robotics Process Automation Human Resources 145

Metasource

JUNE 28, 2022

With large volumes of patient medical records, invoices, and incoming mail, transferring information using outdated methods can be time-consuming and inefficient. Healthcare interoperability is the ability for various information systems, devices, and programs to access, exchange, integrate, and share data with one another.

Healthcare 52

Healthcare Efficiency Robotics Process Automation Data Entry 52

Automation Anywhere

JULY 28, 2022

Automation Anywhere has been named a “Leader” for the fourth consecutive year in the July 2022 Gartner Magic Quadrant for Robotic Process Automation. We’re honored to be named a Leader again by Gartner,” says Mike Micucci, Chief Operating Officer of Automation Anywhere. and/or its affiliates in the U.S.

Robotics Process Automation 52

Robotics Process Automation Automation Research Information Technology 52

Automation Anywhere

DECEMBER 21, 2020

Business process automation has gone through an evolution in providing solutions to help streamline and accelerate operations. It started with process-based Robotic Process Automation (RPA). Most RPA deployments utilize software bots that automate tasks based on pre-defined, or fixed, rules.

Robotics Process Automation 98

Robotics Process Automation Banking Out-Tasking Data Entry 98

Zinnov

MAY 30, 2023

GANs (Generative Adversarial Networks) are generative models that create new information based on existing information like text, images, or audio samples. The Generative Pretrained Transformer (GPT) model uses information gathered from the Internet (articles, whitepapers, news stories, etc.) to generate textual content.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Automation Anywhere

OCTOBER 26, 2020

Enterprise Service Management (ESM) is gaining substantial traction across industries, mainly because it applies to so many different business cases. It synthesizes the best of a number of key IT areas, including DevOps, information technology service management (ITSM), and low code/no code to empower knowledge workers with self-service.

Supply Chain Management 97

Supply Chain Management Facilities Management Robotics Process Automation Automation 97