The Global Small Business Blog
OCTOBER 16, 2024
©2024 Laurel J. Delaney. All rights reserved. Ready. Set. Let's go global! There is still time to sign up for the biggest and best 9th Annual Global Small Business Forum , "Global Success Within Reach – The Bigger Picture," held in Chicago on Friday, October 18th from 8:00-11:30 AM CT. Hear from a cast of experienced speakers who know the ins and outs to global expansion.
Groove Technology
OCTOBER 16, 2024
By Jin Jung, Senior Mobile App Developer at Groove Technology As a senior mobile app developer, I’ve come across my fair share of performance bottlenecks. Data-heavy apps, like e-commerce platforms or social media apps, can easily turn into a nightmare if they aren't properly optimized. One of the biggest challenges I often face is finding a way to efficiently load large amounts of data without slowing down the app or overwhelming the system.
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31 West
OCTOBER 15, 2024
Any inbound call center is bound to collect large quantities of customer data. In some cases, this might involve sensitive financial information, including credit card and banking info. In other instances, it might involve personal, demographic, or even health-related data points. Some level of data collection is paramount for any inbound call center that wishes to serve its customers effectively.
Perficient Digital Transformation
OCTOBER 15, 2024
This post is the third in a series of four about estimating project hours. Part 1: Sandbagging & Lowballing Part 2: Dependencies & Creep Part 3: Assumptions & Uncertainty Coming Soon: Part 4: The Emotional Conclusion In this third installment of my blog series on project estimates, let’s dive headfirst into the murky waters of assumptions and uncertainty!
Advertiser: Paycor
Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!
Everest Group
OCTOBER 17, 2024
The healthcare payment integrity market is undergoing a significant transformation… In an industry rife with administrative inefficiencies, payment errors, and mounting financial pressures, a recent merger between The Rawlings Group, Apixio’s payment integrity business, and Varis, facilitated by New Mountain Capital, is poised to disrupt the sector in ways that mirror the remarkable growth witnessed in Revenue Cycle Management (RCM) over the past years.
The Global Small Business Blog
OCTOBER 12, 2024
©2024 Laurel J. Delaney. All rights reserved. ©2024 Laurel Delaney. All rights reserved. “Owning our story and loving ourselves through that process is the bravest thing we’ll ever do.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
31 West
OCTOBER 10, 2024
There are so many things an eCommerce business owner should take care of to engage more clients and boost conversion rates. It’s not only about managing a well-polished product page, adding intuitive navigation patterns, and facilitating the checkout process. Although the factors above also play a significant role, improving customer service for eCommerce brings significant value.
Perficient Digital Transformation
OCTOBER 11, 2024
In our ongoing Health and Life Sciences series, we’re excited to share a remarkable transformation achieved by a leading pediatric health system. This organization, renowned for its commitment to children’s health, faced challenges in scaling its outreach efforts and enhancing patient experiences. Here’s how Perficient helped revolutionize their approach using Salesforce solutions.
Everest Group
OCTOBER 17, 2024
Live Webinar Navigating Cost and Price Dynamics in Volatile Markets October 17, 2024 | 8 a.m. PT | 10 a.m. CDT | 11 a.m. EDT | 4 p.m. BST | 8.30 p.m. IST Often, deal conversations are impacted by cost and margin pressures across geographies. Standard and commodity IT service rates, as well as ACV/TCV reduction for managed services, are likely to decrease in the coming year, making it vital for service providers to account for this decline in ongoing or near-term bids.
The Global Small Business Blog
OCTOBER 11, 2024
©iStock/mohd izzuan US micro-, small, and medium-size enterprises, like their global counterparts, struggle with productivity. But a win–win economic fabric connecting all businesses can maximize their potential. At a glance: Micro-, small, and medium-size enterprises (MSMEs) are the bedrock of the US economy. MSMEs in the United States are only half as productive as large companies, compared with 60 percent in other advanced economies.
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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
Customer Serv Outsource Smarter
OCTOBER 17, 2024
The insurance industry, traditionally a brick-and-mortar pillar of financial stability and protection for millions, is changing dramatically. Rising consumer expectations, digital-first experiences, and technology developments are all forcing insurers to reshape and modernize their customer service strategies.
Globalization Partners
OCTOBER 17, 2024
Whether it’s entering new countries or hiring contractors with niche skills in automation or operational efficiency, manufacturing companies must deal with the complex challenge of ensuring compliance when hiring globally. Navigating regional regulatory frameworks can be difficult for leadership teams, but an Employer of Record (EOR) can simplify the process and mitigate the compliance risks associated with global employment.
Perficient Digital Transformation
OCTOBER 16, 2024
Addressing the Talent Shortage While fears of AI-driven job displacement dominate headlines, the real crisis looming is a $8.5 trillion talent shortage projected by 2030. Much like the famous ‘invisible gorilla’ experiment, where viewers focused on counting basketball passes miss a costumed figure walking through the scene, businesses risk overlooking a crucial element: the Employee Experience (EX).
V-Soft Consulting
OCTOBER 17, 2024
Due to the rapid growth of digital procedures, the possibilities of fraudulent activities have been on the rise, especially in the insurance and financial sector. Fraudulent activities, such as false claims or transactions, are costing corporations millions of dollars every year, which leads to annual financial losses. It is challenging for conventional cybersecurity methods to implement potential preventative detection techniques to identify these fraudulent claims.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
The Global Small Business Blog
OCTOBER 14, 2024
©iStock/md ashek miah What's affecting me, my clients, my colleagues and other global small business owners: Happy Columbus Day , a national holiday in many countries of the Americas and elsewhere, and a federal holiday in the United States, which officially celebrates the anniversary of Christopher Columbus's arrival in the Americas. U.S.-Canada trade opportunities are growing , Canadian official says.
Plixos
OCTOBER 17, 2024
By joining forces with industry respected executives at Quantaleap , and building on our longstanding, trusted relationships, pliXos offers our customers an easily manageable way to access Artificial Intelligence (AI) capabilities and benefits. Our cost-effective ‘hands on’ approach enables our customers to speedily test new ideas based on their specific needs and requirements, empowering their business through learning-by-doing.
Airswift
OCTOBER 17, 2024
Personal development plays a key role in shaping your professional journey. It helps you sharpen your skills, boost confidence, and easily tackle workplace challenges.
Perficient Digital Transformation
OCTOBER 17, 2024
Awards Recognize Perficient for Prioritizing a People-First Mindset and Workplace Experience We’re thrilled to share that Perficient has been recognized by Energage and Nectar with three 2024 Top Workplaces Culture Excellence Awards : Professional Development Top Workplaces, Top Workplaces for Appreciation, and Employee Well-Being Top Workplaces! This recognition underscores our unwavering commitment to fostering a world-class culture that challenges, champions, and celebrates our people.
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The first report from Gallagher’s 2024 US Workforce Trends Report Series, includes data from 3,500+ employers who participated in the 2024 US Benefits Strategy & Benchmarking Survey. The report provides benchmarks for benefits, HR and people strategies to help organizations thrive. Organizations continue to rank retention as the top priority for HR, and second highest for operations.
Everest Group
OCTOBER 16, 2024
This report assesses 18 agentic AI technology, positioning them on Everest Group’s Innovation Watch Assessment framework as Luminaries, Fast Followers, Influencers, and Seekers.
The Global Small Business Blog
OCTOBER 10, 2024
©iStock/VectorMine A key finding in this section of a very robust report is that all types of trade costs, whether they are fixed or variable, adversely affect the ability of SMEs to participate in trade, to a greater extent than large enterprises. Since SMEs are more sensitive to trade barriers than large firms, removing obstacles to trade benefits SMEs disproportionately.
ScaleHub
OCTOBER 16, 2024
Discover how human oversight in GenAI-powered Intelligent Document Processing enhances accuracy and security. Learn how HITL ensures compliance and data privacy while leveraging AI's potential.
WebCreek
OCTOBER 16, 2024
Businesses looking to scale their IT operations or implement complex projects often have a common question: Should they opt for IT consulting staffing or IT staff augmentation services? While both offer valuable solutions for companies needing technical expertise, their approach, scope, and costs vary significantly. Knowing these distinctions can help businesses make informed decisions and […].
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Perficient Digital Transformation
OCTOBER 16, 2024
Sitecore Symposium 2024 is Underway! A conference like Sitecore Symposium is a great way to make a mini vacation out of your work travels. I arrived on Sunday and explored the city of Nashville. Did you know that Nashville is home to a full-scale replica of the Parthenon? It was built in 1897 as part of the Tennessee Centennial Exposition. Today, it’s the only remaining building from the exposition and has since been turned into a museum.
Everest Group
OCTOBER 16, 2024
This report assesses 18 agentic AI technology, positioning them on Everest Group’s Innovation Watch Assessment framework as Luminaries, Fast Followers, Influencers, and Seekers.
The Global Small Business Blog
OCTOBER 15, 2024
©iStock/Dimple Bhati Small and medium-sized enterprises (SMEs) are at the heart of the global economy, representing over 90% of businesses employing up to 70% of the workforce, and driving half of the world's GDP. Despite their critical role, they face a staggering $5.7 trillion financing gap globally, which increases to $8 trillion when including informal businesses.
Intelligent Sourcing
OCTOBER 16, 2024
In today’s competitive market, customer loyalty isn’t just a metric—it’s the cornerstone of sustainable growth. While many businesses focus on price, convenience, or product quality, the true differentiator often lies […] The post The Power of Emotional Connection: A Game-Changer for Customer Loyalty appeared first on Intelligent Sourcing.
Advertiser: Paycor
HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.
WebCreek
OCTOBER 16, 2024
Finding the right talent is critical for businesses facing the pressure to adapt to new technologies, meet project deadlines, and manage growing operational demands. The traditional approach to recruitment often falls short of addressing these needs due to lengthy hiring processes, geographical constraints, and escalating costs. This is where nearshore staffing becomes a powerful strategy. […].
Perficient Digital Transformation
OCTOBER 16, 2024
Meet Samantha Ziegel, Solutions Architect, Salesforce With Perficient’s Growth for Everyone initiative, we’re enabling colleague career development while celebrating the individual and collective success of our people. As a strong leader in the Salesforce Business Unit (BU) Samantha Ziegel is paving the way for exponential growth in Perficient’s Salesforce Data Cloud and Einstein AI offerings in her role as a solutions architect.
The Hackett Group
OCTOBER 15, 2024
The Hackett Group, Inc. (NASDAQ: HCKT) today announced that it will release financial results for the third quarter ended September 27, 2024 on Monday, November 4, 2024 after the close of regular market hours. Following the release, senior management will discuss third quarter results in a conference call at 5:00 P.M. ET. The number for the conference call is (800) 593-0486, [Passcode: Third Quarter].
The Global Small Business Blog
OCTOBER 17, 2024
©iStock/JackF Over the first five months of 2024, only 35% of global CPG launches were entirely new products, the lowest percentage since Mintel started tracking new products in 1996. The other 65% of launches, according to new insights from Mintel, were renovations — reformulations, line extensions, new packaging and so forth. As inflation eases and consumers regain confidence, demand for innovation is likely to increase.
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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.
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