Trending Articles

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Leveraging AI and Globalization to Build the Workforce of the Future

The Global Small Business Blog

©iStock/metamorworks In an era where demand for specialized skills, especially in tech, far exceeds supply, many businesses are seeking international talent. Traditionally, companies focused their recruitment on local markets, but today’s interconnected world enables hiring from around the globe. This shift opens access to a broader range of skills, cultures, and perspectives essential for driving innovation.

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How UX/UI Designers Connect Business Goals with User Needs in Software Development: Lessons Learned and Practical Tips

Groove Technology

By Bond Nguyen, Senior UX/UI Designer at Groove Technology Over time, I’ve learned that designing software is about more than just functionality. It’s about creating experiences that users genuinely enjoy while helping the business meet its goals. Balancing what users need with what the company wants to achieve can be challenging, but that’s also where the excitement lies.

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How Redial BPO Boosts the Economy

Redial

Redial BPO plays a crucial role in driving economic growth in Tijuana, Mexicali, and Johannesburg through job creation, skills development, and local business support. Job Creation and Economic Growth In Tijuana and Mexicali, Redial provides thousands of jobs in customer service, technical support, and back-office operations. These positions offer competitive wages, allowing employees to reinvest in the local economy by spending on housing, food, and other services.

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3 Key Insurance Takeaways from InsureTech Connect 2024

Perficient Digital Transformation

The 2024 InsureTech Connect (ITC) conference was truly exhilarating, with key takeaways impacting the insurance industry. Each year, it continues to improve, offering more relevant content, valuable industry connections, and opportunities to delve into emerging technologies. This year’s event was no exception, showcasing the importance of personalization to the customer, tech-driven relationship management, and AI-driven underwriting processes.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Paying Contractors in India: Everything You Need to Know

Globalization Partners

Contractors provide quick access to specialized skills, allowing companies to enter new markets more efficiently without the challenges of hiring full-time employees. India, with its many English-speaking and highly skilled professionals, has one of the world's highest labor force participation rates, making it a popular choice for hiring contractors.

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Despite Cultural Differences, Music Has a Universal Appeal

The Global Small Business Blog

©iStock/AlexLMX Movement and emotions are inextricably linked to music, as well as musical rhythms to people. But if music is the "universal language of mankind," does that mean we all respond to it in the same way? A Finnish study reveals that people from different cultures have the same bodily sensations when listening to the same music. Do you know the reasons why this phenomenon occurs?

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How ETL Processes Enable Data-Driven Decision-Making

Premier BPO

Harnessing and leveraging data effectively is crucial for making informed decisions, driving innovation, and gaining a competitive edge. Companies that heavily rely on data and make informed decisions are increasing profits by 93%, boosting sales by 82%, and improving the speed of sales growth by 112%. 1 However, the growing complexity of data ecosystems, with multiple sources, formats, and technologies, presents significant challenges in aggregating and understanding this valuable asset.

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Global Capability Centers in India: Karnataka’s Rise as a GCC Hub

Zinnov

The Global Capability Center (GCC) ecosystem in India is experiencing a renaissance reminiscent of the Y2K moment. Over the past decade, GCCs have evolved into driving strategic value for HQ and elevated India’s status as the “GCC Capital of the World.” With over 1,700+ GCCs in India, the country has become a powerhouse of innovation, significantly contributing to the country’s economic growth and providing high-quality employment opportunities.

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Next.Js Conf: what’s new in version 15 and what does it mean for us?

Perficient Digital Transformation

I’ve been working with Next.Js for a quite a while and have been watching its development with interest all this time. Last week I was happy attended Next.js Conf in San Francisco. Perficient was proudly sponsoring of this event therefore I represented our Sitecore Practice along with David Lewis – my peer colleague from the Optimizely Practice Vercel released new version 15 of Next.js framework.

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Your Second Life (After Cancer) Is Going to Be So Much Better

The Global Small Business Blog

©2024 Laurel J, Delaney. All rights reserved. "Cancer survivors are blessed with two lives. There is your life before cancer, and your life after. I am here to tell you your second life is going to be so much better than the first.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Tackling the Skilled Labor Gap in Manufacturing With EOR Solutions

Globalization Partners

The manufacturing industry is the backbone of many global economies, driving innovation, production, and supply chains worldwide. However, this critical sector faces a significant challenge: a growing shortage of skilled labor.

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What certificates are needed for offshore wind jobs?

Airswift

As the offshore wind industry expands, job seekers are eyeing opportunities in this growing sector. Gaining the right certifications is crucial for securing positions in offshore wind farms. These qualifications ensure workers have the necessary skills and safety knowledge to operate in challenging marine environments.

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AI-Powered ERP: Transforming Business Decisions for the Future

Amzur

In an era defined by data-driven decision-making, businesses are increasingly turning to technology to gain a competitive edge. The Generative AI in ERP market size is expected to be worth around USD 853.4 million by 2033, growing at a compound annual growth rate (CAGR) of 25.5% during the forecast period from 2024 to 2033. This trend stems from the realization that while traditional ERP systems are essential, they often fall short in providing the real-time insights and predictive capabilities

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Join Perficient at the Agentforce World Tour NYC!

Perficient Digital Transformation

We are thrilled to announce that Perficient will be participating in Agentforce World Tour NYC on November 20th, one of the most anticipated events in the Salesforce calendar. This event promises to be a day filled with groundbreaking AI innovations, insightful sessions, and hands-on experiences that you won’t want to miss. Event Details: Date: Wednesday, November 20, 2024 Time: 9:00 a.m. – 5:00 p.m.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Make the World Your Customer Base by Laurel J. Delaney

The Global Small Business Blog

©iStock/Yellow duck Successful small business owners know how to master the transition from local to global. Why are so many jumping on the global bandwagon? Because it offers tremendous growth. Here are 10 reasons to prove it.

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Financial Services and the Hybrid Cloud Advantage: Expert Perspectives on Transformation

Everest Group

Webinar Financial Services and the Hybrid Cloud Advantage: Expert Perspectives on Transformation November 14, 2024 Join this webinar featuring Everest Group Practice Director, Kriti Gupta, as she joins fellow industry experts and peers to explore the evolving hybrid and multi cloud landscape. The panel of experts will dive into the state of hybrid cloud adoption, outline key challenges and strategic considerations, and demonstrate ways to address obstacles related to cloud platform migration, ad

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Mastering Prioritization: A Leader's Guide to Focusing on What Matters

Aspirant

The Prioritization Challenge Have you ever thought to yourself, “I just need to find some time to think through this” and you admit you’ve rarely been successful in carving out the time? You are far from alone.

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Mexico Manufacturing: Breaking Down Cost Savings by the Numbers

Ivemsa

Cost savings is the number one reason why U.S. and other foreign manufacturers look to Mexico as part of their growth strategies. Two areas manufacturing leaders see the most benefit are employee salaries and building leases. These represent the bulk of expenses for any type of production, and being able to reduce these costs in any way can help companies scale and succeed.

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New Report from 3,500+ Employers Confirms Retention is a Top HR Priority in 2024

The first report from Gallagher’s 2024 US Workforce Trends Report Series, includes data from 3,500+ employers who participated in the 2024 US Benefits Strategy & Benchmarking Survey. The report provides benchmarks for benefits, HR and people strategies to help organizations thrive. Organizations continue to rank retention as the top priority for HR, and second highest for operations.

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Data Breaches: The Prime Target in Today’s Digital Landscape

Perficient Digital Transformation

Data isn’t just an asset—it’s the lifeblood of most organizations. As businesses continue to amass vast amounts of information, the exposure to potential breaches grows exponentially. According to IBM , the global cost of data breaches continues to rise, with the average incident now costing companies $4.88 million in 2024, up 10% from the previous year.

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Today in Global Small Business: The Art of 21st Century Global Leadership

The Global Small Business Blog

©iStock/istocksdaily What's affecting me, my clients, my colleagues and other global small business owners: An overview – The Art of 21st Century Global Leadership – of traits and practices required to succeed as a leader today and a look at the factory model that can help aspiring managers ascend. Foreign direct investment in the United States (10/1/24).

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SEBPO Core Value Spotlight: Genuine Customer Service Leads to Exponential Client Growth

SEBPO

Core Value Spotlight Genuine Customer Service Leads to Exponential Client Growth October 28, 2024 Director of Client Success, Carmy Rodriguez , has cultivated a people-centric career steeped in genuine customer interactions and a global mindset. Her greatest skills include identifying opportunities for partnership improvement and ensuring all deliverables are on time and of the highest quality.

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What certificates are needed for offshore oil and gas jobs?

Airswift

Offshore oil and gas jobs offer exciting opportunities and competitive salaries in a dynamic industry. These roles often involve working on remote platforms and require specialised skills and knowledge to ensure safe and efficient operations.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Nearshoring Manufacturing Considerations for 2025

Ivemsa

The manufacturing industry has had its fair share of ups and downs in recent years, yet the IMMEX program in Mexico has remained relatively steady. Though there are always changes to anticipate, trends are forecasting a positive outlook heading into 2025. Let’s explore more of what U.S. and other foreign manufacturers can expect when it comes to costs and competition in Mexico.

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How to Get Ready for the Drupal 11 Upgrade – Part 1

Perficient Digital Transformation

Upgrades to Drupal versions have been significantly more efficient since Drupal 8 (symfony framework), meaning that site rebuilds are mostly not required. List of Modifications to Platform Specifications: Symfony: Ensure that you have symfony 7 PHP: PHP 8.3 installed with the zlib extension enabled is required for PHP Drupal 11. This extension will often be enabled by default on most platforms.

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Celebrating the Success of the 9th Annual Global Small Business Forum 10/18/24: A Heartfelt Thank You

The Global Small Business Blog

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8 Accounts Payable Automation Best Practices in 2025

Metasource

Business has forever been about getting ahead or getting left behind, and the rapid advancement and adoption of technology have made that as true as ever. Case in point? The takeover of accounts payable (AP) automation is in full swing, especially with more recent AI-powered solutions driving new levels of capabilities. But in order to really get ahead of the curve, you need to not only adopt AP automation but stay up to date with the latest best practices.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Key Payment Integrity Enterprise Priorities and Providers Success in Delivering Them | Market Insights™

Everest Group

Everest Group’s #Payment Integrity Enterprise Priorities and Providers’ success report highlights key enterprise priorities and trends, focusing on integrating advanced technologies and forming strategic partnerships to enhance operational efficiency.

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Top 5 Reasons to Choose the Best Healthcare BPO Services in India for Your Organization

Offshore India Data Entry

Healthcare is one of the top industries that is undergoing rapid changes. The rising patient demands, growing regulatory pressures, and the continuous requirement for operational efficiency force the healthcare industry to seek smart and sustainable solutions. A similar solution that is gaining prominence is healthcare outsourcing. Particularly, healthcare BPO services in India are becoming a vital approach for organizations seeking to simplify operations, mitigate expenses, and focus on patient

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Custom Salesforce Path LWC

Perficient Digital Transformation

Creating a seamless and intuitive user experience is crucial for any application. In Salesforce, a great way to guide users through different stages of a process is by using progress indicators. In this blog post, I’ll show you how to build a Custom Salesforce Path using the lightning-progress-indicator component in Lightning Web Components (LWC). This example will focus on a user details form, demonstrating how to navigate between sections with a clear visual indicator.

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How RPA Automation Transforms Restaurant Menu Data Management

V-Soft Consulting

Restaurant automation is one of the excellent strategies that help restaurant businesses with multiple franchise locations remain competitive. Robotic Process Automation (RPA) implementation is the best way to automate your restaurant processes.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.