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Tangible items, such as infrastructure and laborcost. Did you know , acquiring a new customer can cost five times more than retaining one. If you are earning $2,000/annually per customer, if it costs $500 to get them, and if customers have a 10 years lifespan; a poor service can ultimately cost you $19,500 (2000*10-500).
Client could cover the challenge with the payroll outsourcing solution and expand with maximum efficiency. With 2000 +employees, the client was facing accuracy issues and wanted better deliverables. Migration was challenging, and the client was worried about compliance.
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