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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

2000 : The BPO industry contributed 0.075% to the country’s GDP. Meanwhile, the following cities have shown high potential in terms of talent, infrastructure, cost, and business environment. 2001 : The Contact Center Association of the Philippines (CCAP) was established during Mar Roxas’ term as the DTI Secretary. Malolos City.