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Comprehensive Updates On The Status Of The Business Process Outsourcing Industry (BPO) In The Philippines

Magellan Solutions

For years now, the Philippines have been listed as one of the best countries to outsource BPO services from. It has maintained its crown as the number one country that offers great call center services for various businesses across the world. When did BPO start in the Philippines? The Next Big Thing In BPO Philippines.

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RAYA CXers Dazzle at the 16th Annual 2021 Contact Center World Awards

Raya Contact Center

As a BPO industry leader on a customer experience (CX) transformational journey, these CCW awards are a fruition of our efforts towards excellence and global expansion.”. RAYA CX has been the customer experience partner and global services provider for Fortune 1000 companies in North America, Europe, the Middle East, and Africa since 2001.

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Raya CX Named an Aspirant in Everest Group’s CXM PEAK Matrix® EMEA 2022

Raya Contact Center

Everest Group is a US-based leading global research firm that shares insights on BPO , IT, business processes , and engineering services. Securing a place in the Aspirants category of this significant EMEA assessment for the second year in a row further solidifies our place as a rising global CX provider.

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RCX Unveils its 22 Strategy: Ready for the Metaverse, Ready for Anything!

Raya Contact Center

Just like Facebook’s rebranding and new name Meta, RCC’s transformation to RCX has been buzzworthy in the BPO industry. RAYA CX has been the customer experience partner and global services provider for Fortune 1000 companies in North America, Europe, the Middle East, and Africa since 2001.

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Raya Customer Experience Announces Appointment of Alaa ElKhishen as Chief Executive Officer

Raya Contact Center

Cairo, Egypt, 17th of April 2024: Raya Customer Experience (RCX), a leading BPO company, is pleased to announce the appointment of Alaa ElKhishen as its new Chief Executive Officer (CEO), effective April 2024. Alaa has continually showcased his proficiency in driving operational efficiency and strategic growth.

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Raya Customer Experience Announces Appointment of Alaa ElKhishen as Chief Executive Officer

Raya Contact Center

Cairo, Egypt, 17th of April 2024: Raya Customer Experience (RCX), a leading BPO company, is pleased to announce the appointment of Alaa ElKhishen as its new Chief Executive Officer (CEO), effective April 2024. Alaa has continually showcased his proficiency in driving operational efficiency and strategic growth.

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10 Big Companies That Outsource to India and Their Struggles

Magellan Solutions

Despite challenges, India remains one of the top outsourcing providers worldwide. It is because its BPO is the fastest-growing segment of the IT industry. Here’s a list of the 10 big companies that outsource to India and their struggles: . Microsoft is still in tight partnership with the Indian BPO industry.