Remove 2001 Remove Business Process Outsourcing Remove Efficiency
article thumbnail

RCX Unveils its 22 Strategy: Ready for the Metaverse, Ready for Anything!

Raya Contact Center

In addition, RCX won five other awards from Contact Center World to celebrate the efficiency of its cadres. RAYA CX has been the customer experience partner and global services provider for Fortune 1000 companies in North America, Europe, the Middle East, and Africa since 2001.

article thumbnail

RAYA CX is Recognized as a Major Contender and Star Performer in Everest Group’s CXM PEAK Matrix® EMEA 2023

Raya Contact Center

Moreover, its clients underlined proactive problem solving, pricing structure, operational efficiency, and relational management as RAYA CX’s key strength points. It is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Comprehensive Updates On The Status Of The Business Process Outsourcing Industry (BPO) In The Philippines

Magellan Solutions

A multinational BPO and a US-based company, meanwhile, started to open their Philippine branches in 2001 and 2003, respectively. As you outsource call center customer service; your company will be able to cater to customers 24/7, solve issues efficiently, have multilingual support, and take care of overflow calls.

article thumbnail

RAYA CX is Recognized as a Major Contender and Star Performer in Everest Group’s CXM PEAK Matrix® EMEA 2023

Raya Contact Center

Moreover, its clients underlined proactive problem solving, pricing structure, operational efficiency, and relational management as RAYA CX’s key strength points. It is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management.

article thumbnail

Raya Customer Experience Announces Appointment of Alaa ElKhishen as Chief Executive Officer

Raya Contact Center

During his tenure, he successfully led the evolution of ECCO Outsourcing from a small enterprise to one of the leading BPO providers in the Middle East. Alaa has continually showcased his proficiency in driving operational efficiency and strategic growth.

BPO 64
article thumbnail

Raya Customer Experience Announces Appointment of Alaa ElKhishen as Chief Executive Officer

Raya Contact Center

During his tenure, he successfully led the evolution of ECCO Outsourcing from a small enterprise to one of the leading BPO providers in the Middle East. Alaa has continually showcased his proficiency in driving operational efficiency and strategic growth.

BPO 52
article thumbnail

10 Big Companies That Outsource to India and Their Struggles

Magellan Solutions

American Express (AMEX) has been practicing business process outsourcing in India. Dell set up its first center in Bangalore in 2001 and opened a second site in Hyderabad in 2002. This company was also among the earliest computer companies to outsource customer service and technical support calls to India.