Raya Contact Center

NOVEMBER 26, 2023

Additionally, the increase in services provided and innovation has substantially increased its revenue and helped RAYA CX secure this spot. RAYA has been the preferred partner of customer service, technical support, and global services for Fortune 500 companies across North America, Europe, the Middle East, and Africa since 2001.

Business Process Outsourcing 82

Business Process Outsourcing Customer Support Marketing Efficiency 82

Raya Contact Center

OCTOBER 3, 2021

In addition, RCX was awarded in two corporate categories, which were Best in Customer Service and Best Home/Remote Agent Program, presented by Maggi Dewedar, Director of Support Functions. The PEAK Matrix assessment measures service and technology providers’ overall capabilities and the impact they create in the market.

Business Process Outsourcing 98

Business Process Outsourcing BPO Customer Support Outsourcing 98

Pure Moderation

MAY 21, 2021

Which customer service outsourcing company is the best? There are many factors to consider so let’s explore some of the many players in the field to give you a better idea of which provider can offer the ideal partnership for your business. In no aspect of the business is this truer than in the area of customer service.

Customer Service 94

Customer Service Outsourcing Service Customer Support 94

Raya Contact Center

MARCH 20, 2023

Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors. This further reinforces our place as a top global outsourcing and CX provider. Book a Free Consultation! Field is required! Field is required!

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Raya Contact Center

MARCH 21, 2023

Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors. This further reinforces our place as a top global outsourcing and CX provider. Book a Free Consultation! Field is required! Field is required!

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Raya Contact Center

FEBRUARY 21, 2024

Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors. We are delighted to be selected amongst the top outsourcing providers worldwide,” said Sam Hanna, CRO at RAYA CX. Book a Free Consultation!

Outsourcing 75

Outsourcing Global Outsourcing Supply Chain Management Selective Outsourcing 75

Raya Contact Center

MARCH 10, 2022

With expansion plans into new regions and the growth of its digital suite of services, RCX is on the right track towards achieving its objectives. The decision to expand digitally and offer a more comprehensive digital suite of services is the company’s primary focus. The key pillars of RCX’s strategy for the near future are three. “The

Global Outsourcing 98

Global Outsourcing Business Process Outsourcing Outsourcing BPO 98

Raya Contact Center

SEPTEMBER 16, 2021

The PEAK Matrix® assessment measures service and technology providers’ overall capabilities and the impact they create in the market. RAYA CX has been the customer experience partner and global services provider for fortune 1000 brands in North America, Europe, the Middle East, and Africa since 2001.

Business Process Outsourcing 52

Business Process Outsourcing Customer Support Outsourcing Marketing 52

Raya Contact Center

AUGUST 30, 2021

RAYA has been the customer experience partner and global services provider for fortune 1000 brands in North America, Europe, the Middle East, and Africa since 2001.

Business Process Outsourcing 98

Business Process Outsourcing Customer Support Research Collaborations 98

Raya Contact Center

AUGUST 23, 2022

The new partnership reflects the extent of the trust Raya CX has built in the Gulf and the Kingdom of Saudi Arabia, especially as we have proven our value as a successful partner for major companies around the world by providing CX outsourcing services at the highest level in accordance with international quality standards.”.

Management 76

Management Business Process Outsourcing Outsourcing Customer Service 76

Raya Contact Center

AUGUST 21, 2022

The new partnership reflects the extent of the trust Raya CX has built in the Gulf and the Kingdom of Saudi Arabia, especially as we have proven our value as a successful partner for major companies around the world by providing CX outsourcing services at the highest level in accordance with international quality standards.”.

Business Process Outsourcing 76

Business Process Outsourcing Management Outsourcing Customer Service 76

Raya Contact Center

SEPTEMBER 6, 2021

Raya CX added a strong digital suite of services and is proudly serving some of the anchor brands across multiple verticals like e-commerce, FSI, automotive, technology, and others. “I Witnessing the transformation coupled with smart acquisitions is a reflection of a resolute mission to offer the best-in-class service to clients.

E-Commerce 52

E-Commerce Business Process Outsourcing Offshoring Customer Support 52

Raya Contact Center

SEPTEMBER 28, 2022

Everest Group is a US-based leading global research firm that shares insights on BPO , IT, business processes , and engineering services. The PEAK Matrix® assessment measures service and technology providers’ overall capabilities and the impact they create in the market. .

Business Process Outsourcing 52

Business Process Outsourcing BPO Outsourcing Engineering 52

Raya Contact Center

NOVEMBER 4, 2021

With expansion plans into new regions and the growth of its digital suite of services, RCX is on the right track towards achieving its objectives. The decision to expand digitally and offer a more comprehensive digital suite of services is the company’s primary focus. The key pillars of RCX’s strategy for the near future are three. “The

Global Outsourcing 52

Global Outsourcing Business Process Outsourcing Outsourcing BPO 52

Raya Contact Center

AUGUST 22, 2022

The new partnership reflects the extent of the trust Raya CX has built in the Gulf and the Kingdom of Saudi Arabia, especially as we have proven our value as a successful partner for major companies around the world by providing CX outsourcing services at the highest level in accordance with international quality standards.”.

Management 40

Management Business Process Outsourcing Outsourcing Customer Service 40

Magellan Solutions

MARCH 4, 2020

When outsourcing minor business aspects, companies would consider India. In a recent survey conducted in the USA, 85% of American companies that outsource to India deploy their non-core business processes. However, even the promising outsourcing destination faces business downfalls.

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64

Raya Contact Center

MARCH 13, 2022

The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocate for the outsourcing profession based in the US. This further reinforces our place as a top global outsourcing and CX provider. About RAYA CX. Book a Free Consultation!

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98