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It is because its BPO is the fastest-growing segment of the IT industry. One of them is the low laborcost. The purpose of outsourcing was the movement of work to cheaper labor in Indian markets. Microsoft is still in tight partnership with the Indian BPO industry. American Express . General Electric (GE) .
It can be easy to assume that Apple does this to save up on laborcosts, since labor tends to be cheaper in other countries. Citi’s operations in the Philippines — within the firm’s operations and under the BPO setup — is attributed to the country’s “sound macroeconomic fundamentals and skilled workforce.”.
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