The BPO Blueprint: An Inside Look at Magellan Solutions’ Journey to the Top
Magellan Solutions
JANUARY 26, 2024
Their blueprint teaches invaluable lessons for achieving agility and excellence in the BPO industry. Fred: I saw an opportunity to provide specialized BPO services tailored to each client’s needs. Fred: It starts with hiring disciplines—we selectively recruit college-educated applicants with the right balance of skills.
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