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For brands to overcome this historic challenge, strategic partnering with a CX leader recognized for innovation and excellence in tailoring solutions for remarkable CX is the way forward—Premier BPO’s approach to enhancing consumer experience through people, account management, and technology has delivered measurable CX results.
Here’s what our COO, Dave Shapiro, expressed afterward: “The recent SSOW conference in Orlando was a great source of industry ideas and we appreciated the many people who visited our booth. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.
During the session “Best Practices in Offshore Outsourcing”, the offshoring expert discussed the value of culture match, account management, and data security. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.
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