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Forrester Report: Customer Experience Plummets to All-Time Low Is Your Business at Risk?

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For brands to overcome this historic challenge, strategic partnering with a CX leader recognized for innovation and excellence in tailoring solutions for remarkable CX is the way forward—Premier BPO’s approach to enhancing consumer experience through people, account management, and technology has delivered measurable CX results.

BPO 130
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SSOW 23 Key Takeaways – Leading Shared Services into the Future

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Here’s what our COO, Dave Shapiro, expressed afterward: “The recent SSOW conference in Orlando was a great source of industry ideas and we appreciated the many people who visited our booth. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

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The SOCAP RECAP – Spring Symposium 2023

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During the session “Best Practices in Offshore Outsourcing”, the offshoring expert discussed the value of culture match, account management, and data security. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.