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The North American division supplemented these measures by integrating technology solutions like chatbots and automated email responses while effectively managing social media platforms to build the client’s brand reputation.
Earlier in this series, we looked at different outsourcing models—nearshore, offshore, onshore—along with the pros and cons that come with each option. Eastern Europe is home to some of the world’s top outsourcing countries and is known for providing companies based in Western Europe, the UK, and the US with top talent at competitive rates.
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