Premier BPO

SEPTEMBER 21, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. These accolades underscore Premier BPO’s commitment to delivering quality customer service through innovative training and continuous process improvements.

BPO 130

BPO Co-Sourcing Customer Service Collaborations 130

Premier BPO

SEPTEMBER 8, 2023

Discover the secrets of how successful companies adapt swiftly to evolving customer demands A long-standing SOCAP partner, Premier BPO will be hosting the First-Timers’ event again this year and will be in attendance at the SOCAP IMPACT Awards Gala; set to conclude the three-day symposium.

Co-Sourcing 130

Co-Sourcing BPO Retail Advisory 130

Premier BPO

MAY 16, 2023

The exhibition covered various aspects of customer support, CX, UX, Channel Partnering, Cyber, Data & Smart Security, and Collaboration Technology. Providing a unique perspective on how the changing business landscape requires a partnership mentality, Premier BPO COO, Dave Shapiro highlighted how co-sourcing fits the narrative.

Co-Sourcing 130

Co-Sourcing BPO Call Center Customer Support 130

Premier BPO

APRIL 18, 2023

With hundreds of exhibitors and speakers, the event provides an excellent opportunity for attendees to collaborate and learn about the latest trends and techniques prevalent and applicable in the industry. Premier BPO Exhibit: Learn how to elevate your customer experience and streamline your operations with Premier BPO.

Co-Sourcing 100

Co-Sourcing Outsourcing BPO Sourcing 100

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. Premier BPO was a sponsor at the event and showcased at booth #108.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Premier BPO

AUGUST 30, 2024

Technologies like video conferencing and project management software allow project teams to communicate and collaborate with participants and other members. Since 2003, Premier has delivered exceptional client value, consistently exceeding industry benchmarks with an 85% client CSAT and an NPS score 20% higher than average.

Offshoring 130

Offshoring Co-Sourcing Labor Costs Outsourcing 130

Premier BPO

OCTOBER 30, 2024

Second, implementing integrated data systems across departments is essential to break down silos and foster collaboration. Since 2003, Premier has delivered exceptional client value through its award-winning approach. It consistently exceeds industry benchmarks with an 85% client CSAT and an NPS score 20% higher than average.

Management 130

Management Co-Sourcing Analytics Government 130

Premier BPO

OCTOBER 23, 2024

Premier experts collaborate closely with your team to design and implement tailored ETL workflows, addressing data integration needs while ensuring data quality and accuracy. Since 2003, Premier has delivered exceptional client value through its award-winning approach.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Magellan Solutions

DECEMBER 11, 2023

In the early 2000s, call centers were booming, and Etelecare was creating waves in the BPO industry. Frederick thought, “How about a BPO business focusing on the economy’s unsung heroes: small and medium-sized businesses (SMEs)? In 2003, the company’s first campaign focused on 411 directory assistance.

Call Center 52

Call Center BPO Offshoring Accounting 52

Magellan Solutions

JULY 5, 2021

As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Not just a BPO company that can supply them with people who they can manage.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Premier BPO

MAY 24, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. Also touching upon common misconceptions regarding offshoring, the Premier BPO COO presented interesting viewpoints alongside other panelists.

Offshoring 130

Offshoring BPO Outsourcing Co-Sourcing 130

Premier BPO

OCTOBER 23, 2024

How Premier BPO Can Assist with ETL Development and Management Premier BPO provides comprehensive, custom ETL development and management services designed to align with your business objectives. By optimizing ETL processes for efficiency and reduced costs, Premier BPO helps streamline operations.

BPO 245

BPO Co-Sourcing Streamline Operations Government 245