Premier BPO

AUGUST 17, 2021

Merely considering the ever-expanding IT industry : The IT Global Outsourcing market segment is projected to reach a revenue of $359,462.8m Deloitte ’s Global Outsourcing Survey 2020 highlights cost reduction as a top factor for businesses that outsource, especially due to the global recession.

Offshoring 246

Offshoring BPO Outsourcing Government 246

Premier BPO

JULY 23, 2024

The Solution Premier BPO’s North American division comprehensively overhauled the client’s customer support operations to restructure contact center hours and optimize staffing levels. Premier BPO introduced dedicated representatives for specific tasks and fulfillment errors and established a priority queue for high-value inquiries.

Nearshoring 130

Nearshoring BPO Outsourcing Out-Tasking 130

Premier BPO

AUGUST 30, 2024

Since 2003, Premier has delivered exceptional client value, consistently exceeding industry benchmarks with an 85% client CSAT and an NPS score 20% higher than average. Premier solutions foster superior customer experiences that drive increased retention and brand advocacy and maximize customer lifetime value.

Offshoring 130

Offshoring Co-Sourcing Labor Costs Outsourcing 130

Magellan Solutions

JULY 5, 2021

As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Not just a BPO company that can supply them with people who they can manage.

Call Center 40

Call Center BPO Outsourcing Customer Service 40