Premier BPO

APRIL 18, 2023

Premier BPO Exhibit: Learn how to elevate your customer experience and streamline your operations with Premier BPO. Speaking Session: Our executives will also share success stories in a session about how we have helped our clients “Maximize their partner relationship through co-sourcing versus outsourcing”.

Co-Sourcing 130

Co-Sourcing Outsourcing BPO Sourcing 130

Premier BPO

APRIL 18, 2023

Premier BPO Exhibit: Learn how to elevate your customer experience and streamline your operations with Premier BPO. Speaking Session: Our executives will also share success stories in a session about how we have helped our clients “Maximize their partner relationship through co-sourcing versus outsourcing”. Don’t miss out!

BPO 130

BPO Co-Sourcing Outsourcing Sourcing 130

Premier BPO

OCTOBER 9, 2023

As the anticipation builds for this exciting event, Premier BPO is thrilled to be part of and exhibiting at the expo. Top 10 Sessions Recommended by Premier BPO: 1. Premier BPO is one of the finalists in two separate award categories. Ready to take the first step towards outsourcing success?

BPO 130

BPO Co-Sourcing Outsourcing Customer Service 130

Premier BPO

FEBRUARY 28, 2024

Speakers and Insight Join industry leaders Talha Kamran, Head of Tech Practice at Premier BPO, and Galina Ryzhenko, VP of Product at Mavenoid, as they explore the transformative potential of AI in customer service. Visit our services page About Premier BPO: Premier BPO seeks to be a seamless extension of its client’s business processes.

Co-Sourcing 130

Co-Sourcing BPO Service Customer Service 130

Premier BPO

APRIL 18, 2023

Premier BPO Exhibit: Learn how to elevate your customer experience and streamline your operations with Premier BPO. Speaking Session: Our executives will also share success stories in a session about how we have helped our clients “Maximize their partner relationship through co-sourcing versus outsourcing”.

Co-Sourcing 100

Co-Sourcing Outsourcing BPO Sourcing 100

Premier BPO

OCTOBER 28, 2022

This year’s Indy Fall symposium saw Premier BPO return as the orientation hosts for First. This is a win-win solution that Premier BPO offers and it comes with its own set. This is a win-win solution that Premier BPO offers and it comes with its own set. Are you thinking about outsourcing for the first time? every year.

Co-Sourcing 130

Co-Sourcing BPO Healthcare Call Center 130

Premier BPO

JULY 23, 2024

There’s been a shift in outsourcing strategies, with 80% of companies in North America actively considering nearshoring. Traditional outsourcing strategies involved companies outsourcing customer service centers to partners located at distant locations to drive cost savings. 2 Why Nearshore?

Nearshoring 130

Nearshoring BPO Outsourcing Out-Tasking 130

Premier BPO

OCTOBER 12, 2022

This year SOCAP hosted the Indy Fall Symposium SOCAP 2022 in Indianapolis, with Premier BPO returning as a First Timer’s Orientation sponsor. Premier BPO specializes in helping first-time outsourcers explore and rollout a hybrid workforce. commented Premier BPO COO, Dave Shapiro. commented Premier BPO COO, Dave Shapiro.

BPO 130

BPO Co-Sourcing Call Center Outsourcing 130

Premier BPO

MAY 16, 2023

C&CC Key Takeaways: Delivering a breakout session on “Co-Sourcing vs. Outsourcing – How to Maximize Your Partner Relationship”, Premier BPO leadership also shared insider takeaways from the two-day exhibition. Companies are looking to improve customer service and still finding it hard to reach the right talent to scale.

Co-Sourcing 130

Co-Sourcing BPO Call Center Customer Support 130

Premier BPO

SEPTEMBER 21, 2023

As a longstanding SOCAP member, Premier BPO once again took the initiative to host the First-Timers’ event this year and attended the closing SOCAP IMPACT Awards Gala, marking the conclusion of the three-day symposium. They highlight the effectiveness of offshore outsourcing in achieving high-quality results.

BPO 130

BPO Co-Sourcing Customer Service Collaborations 130

Premier BPO

SEPTEMBER 8, 2023

Discover the secrets of how successful companies adapt swiftly to evolving customer demands A long-standing SOCAP partner, Premier BPO will be hosting the First-Timers’ event again this year and will be in attendance at the SOCAP IMPACT Awards Gala; set to conclude the three-day symposium.

Co-Sourcing 130

Co-Sourcing BPO Retail Advisory 130

Premier BPO

OCTOBER 21, 2022

Premier BPO attended as a First-Timer Orientation specialist. You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. ROI of a Call Center – Bill Gosling Outsourcing. Premier BPO Insight for Businesses From SOCAP 22. About Premier BPO.

Co-Sourcing 130

Co-Sourcing BPO Call Center Sourcing 130

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. Premier BPO was a sponsor at the event and showcased at booth #108.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Premier BPO

NOVEMBER 22, 2024

Outsourcing recall management could be a smart, strategic move for modern businesses, as they can gain access to experts equipped with advanced systems and compliance knowledge. Why Is Outsourcing Recall Management the Smarter Choice? Scalability Without Disruption Recall events require rapid mobilization of resources.

Outsourcing 100

Outsourcing Management Co-Sourcing Regulations 100

Premier BPO

NOVEMBER 15, 2024

Outsourcing these services to a trusted partner proficient in strategic co-sourcing ensures that recall management is handled with specialized expertise, ultimately boosting your success and strengthening your brand. An experienced outsourcing partner helps consistently meet quality standards, even during recall events.

Co-Sourcing 130

Co-Sourcing Outsourcing Regulations Efficiency 130

Premier BPO

AUGUST 30, 2024

Cutting Costs, Not Corners: The Financial Edge Offshore outsourcing is yet another strategy that has been widely adopted because it is now apparent that the strategy delivers significant economic advantages while preserving quality control. 5 The business can adjust expenditures and use savings to invest in growth opportunities.

Offshoring 130

Offshoring Co-Sourcing Labor Costs Outsourcing 130

Premier BPO

SEPTEMBER 3, 2024

Why Outsource Data Management? However, modern data solutions provided by a tech-enabled outsourcer help streamline data preparation and management, facilitating unlocking the full potential of your informational assets. Since 2003, Premier has delivered exceptional client value through its award-winning approach.

Government 130

Government Analytics Outsourcing Managed Services 130

Premier BPO

NOVEMBER 6, 2024

Over the coming weeks, we’ll explore key topics such as building an effective recall strategy, outsourcing recall management’s advantages, and specialized contact centers’ strategic role. 2 Outsourcing recall management, primarily to contact centers with fulfillment capabilities, offers brands a strategic advantage.

Outsourcing 130

Outsourcing Pharmaceuticals Customer Support Management 130

Premier BPO

OCTOBER 8, 2024

Why Outsource EDI and ETL Services Leveraging tech-enabled services for EDI and ETL can unlock numerous benefits for your organization. Outsourcing tech-enabled services helpsreduce the cost of in-house resources and infrastructure. Outsourced EDI and ETL services can lead to more efficient operations.

Co-Sourcing 130

Co-Sourcing Outsourcing Efficiency Government 130

Premier BPO

SEPTEMBER 10, 2024

Why Outsource Data Management? Outsourcing data management assists organizations in building an infrastructure without undue strain on resources. Since 2003, Premier has delivered exceptional client value through its award-winning approach.

Co-Sourcing 130

Co-Sourcing Government Efficiency Out-Tasking 130

Magellan Solutions

MARCH 4, 2020

The outsourcing industry of India has experienced rapid growth over the years. When outsourcing minor business aspects, companies would consider India. In a recent survey conducted in the USA, 85% of American companies that outsource to India deploy their non-core business processes. American Express .

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64

Magellan Solutions

MAY 21, 2019

For years now, the Philippines have been listed as one of the best countries to outsource BPO services from. BPO in the Philippines has beaten India as the best customer service call center location. As benefits of outsourcing in the country get known by many companies that want the service, they opt to do it in the country.

Business Process Outsourcing 45

Business Process Outsourcing BPO Call Center Outsourcing 45

Magellan Solutions

AUGUST 12, 2021

How BPO Philippines improve this metric for SMEs. BPO Philippines offers multi discipline strategies to improve the Net Promoter Score (NPS) for businesses worldwide. . BPO companies in the Philippines do this via various means. BPO Philippines can calculate your company NPS through the following steps. Social media.

BPO 52

BPO Call Center Business Process Outsourcing Outsourcing 52

SourceFit

DECEMBER 7, 2015

IHS chief economist for Asia-Pacific Rajiv Biswas predicts that the Philippines can become a $695-billion economy by 2025 and a $1-trillion economy by 2030, riding on a growing IT-BPO (information technology and business process outsourcing) sector and strong OFW remittances. The current account has been in surplus status since 2003.

BPO 40

BPO Business Process Outsourcing Government Outsourcing 40

Premier BPO

OCTOBER 1, 2024

Organizations can leverage the services of tech-enabled outsourcers to monitor and report issues to ensure the database remains healthy and performs optimally. Since 2003, Premier has delivered exceptional client value through its award-winning approach.

Management 130

Management Co-Sourcing Government Analytics 130

Magellan Solutions

JULY 2, 2021

By the 1970s , manufacturing companies outsourced manpower to foreign countries. Manufacturing businesses found out that they could also outsource some of their functions. One of the other functions outsourced was payroll services by computer services. Outsourcing continued to flourish in 1989. How much does it cost?

Call Center 52

Call Center Outsourcing E-Commerce BPO 52

Magellan Solutions

MARCH 8, 2021

Insurance Accounting Outsourcing can be advantageous for your agency if you are aware of its ABCs. Insurance accounting outsourcing provides flexibility to insurance agencies of any size. Come in insurance process outsourcing. A proven business strategy with a steady market growth since 2003. . Asia Pacific (APAC).

Insurance 52

Insurance Accounting Outsourcing BPO 52

Anexa

JULY 26, 2022

Medicare Advantage companies (which lets seniors choose benefits through private insurance companies) have grown exponentially since the Medicare Modernization Act was passed in 2003 and have seen enrollment explode. An accredited BPO outsourcing company like award-winning Anexa can support this kind of evolution.

Healthcare 52

Healthcare BPO Insurance Time Savings 52

Magellan Solutions

DECEMBER 11, 2023

In the early 2000s, call centers were booming, and Etelecare was creating waves in the BPO industry. Frederick thought, “How about a BPO business focusing on the economy’s unsung heroes: small and medium-sized businesses (SMEs)? In 2003, the company’s first campaign focused on 411 directory assistance.

Call Center 52

Call Center BPO Offshoring Accounting 52

Magellan Solutions

NOVEMBER 7, 2021

The Philippines outsourcing industry has maintained its impressive 20% annual growth rate since 2003. Furthermore, the BPO sector in the country outgrew the National Capital Region of India, Bangalore, and Mumbai. 5 of the traits and work ethics that you benefit from when you outsource with us are: 1. What’s more?

Service 52

Service Out-Tasking BPO Outsourcing 52

Magellan Solutions

JULY 5, 2021

As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Therefore, they need someone that can guide them throughout the outsourcing process.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Magellan Solutions

APRIL 19, 2021

So in 2003, the National Do Not Call Registry was launched by the Federal Trade Commission to give customers the option to include their numbers in the list to prevent unwanted phone calls. Magellan Solutions is an ISO 27001:2013-certified and HIPAA-compliant BPO company based in the Philippines.

Call Center 52

Call Center Sales Marketing BPO 52

Premier BPO

MAY 24, 2023

Premier BPO’s COO also contributed by sharing exclusive insights as a featured panel speaker. During the session “Best Practices in Offshore Outsourcing”, the offshoring expert discussed the value of culture match, account management, and data security. Premier BPO is a long-standing member and sponsor of SOCAP International.

Offshoring 130

Offshoring BPO Outsourcing Co-Sourcing 130

ScaleHub

FEBRUARY 23, 2022

The next introduction in our ongoing BPO Crowd Boost series takes us to Asia, to a company leading the BPO sector in both its headquartered country, as well as the entire Southeast Asian region. BPO crowds, offered to our enterprise customers, boost the advantages our crowdsourcing solution provides with specialized capabilities.

BPO 98

BPO Data Entry Business Process Outsourcing Regulations 98

Premier BPO

NOVEMBER 15, 2024

Outsourcing these services to a trusted partner proficient in strategic co-sourcing ensures that recall management is handled with specialized expertise, ultimately boosting your success and strengthening your brand. An experienced outsourcing partner helps consistently meet quality standards, even during recall events.

Co-Sourcing 245

Co-Sourcing BPO Outsourcing Regulations 245

Premier BPO

NOVEMBER 6, 2024

Over the coming weeks, we’ll explore key topics such as building an effective recall strategy, outsourcing recall management’s advantages, and specialized contact centers’ strategic role. 2 Outsourcing recall management, primarily to contact centers with fulfillment capabilities, offers brands a strategic advantage.

BPO 246

BPO Outsourcing Pharmaceuticals Customer Support 246

Premier BPO

NOVEMBER 22, 2024

Outsourcing recall management could be a smart, strategic move for modern businesses, as they can gain access to experts equipped with advanced systems and compliance knowledge. Why Is Outsourcing Recall Management the Smarter Choice? Centralized Recall Management Outsourcing partners offer an integrated approach to recall management.

Outsourcing 100

Outsourcing Management Co-Sourcing BPO 100