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Call & Contact Center Expo 2023: Insights and Key Takeaways

Premier BPO

C&CC Key Takeaways: Delivering a breakout session on “Co-Sourcing vs. Outsourcing – How to Maximize Your Partner Relationship”, Premier BPO leadership also shared insider takeaways from the two-day exhibition. The Call & Contact Center Expo 2023 had over 100+ speakers from various companies and organizations.

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The SOCAP Recap Part 2 – Indy Fall Symposium 2022

Premier BPO

You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. Asking about the best call and worst calls agents have taken that day. Have background noise of a call center, white noise. ROI Calculator. The focusROI is WFM.

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The SOCAP Recap Part 3 – Indy Fall Symposium 2022

Premier BPO

A New Perspective on Managing Top Performers – Nate Spears, COO, ClearSource ROI of a Call Center – Bill Gosling Outsourcing Disruptive Innovation Finding the Sweet Spot: The Intersection of Peak Operational Efficiency & Highest Level CX Bringing Innovation to Life Through Human Operations Premier BPO Insight for Businesses From SOCAP 22.

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The SOCAP Recap Part 1 – Indy Fall Symposium 2022

Premier BPO

ROI of a Call Center – Bill Gosling Outsourcing. Our focus is inclusivity, employee engagement, and being a source for individuals to develop both personally and professionally. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

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