Premier BPO

MAY 16, 2023

C&CC Key Takeaways: Delivering a breakout session on “Co-Sourcing vs. Outsourcing – How to Maximize Your Partner Relationship”, Premier BPO leadership also shared insider takeaways from the two-day exhibition. Companies are looking to improve customer service and still finding it hard to reach the right talent to scale.

Co-Sourcing 130

Co-Sourcing BPO Call Center Customer Support 130

Premier BPO

OCTOBER 28, 2022

A New Perspective on Managing Top Performers – Nate Spears, COO, ClearSource ROI of a Call Center – Bill Gosling Outsourcing Disruptive Innovation Finding the Sweet Spot: The Intersection of Peak Operational Efficiency & Highest Level CX Bringing Innovation to Life Through Human Operations Premier BPO Insight for Businesses From SOCAP 22.

Co-Sourcing 130

Co-Sourcing BPO Healthcare Call Center 130

Magellan Solutions

JULY 2, 2021

By the 1970s , manufacturing companies outsourced manpower to foreign countries. Manufacturing businesses found out that they could also outsource some of their functions. One of the other functions outsourced was payroll services by computer services. Outsourcing continued to flourish in 1989. HR services. E-commerce.

Call Center 52

Call Center Outsourcing E-Commerce BPO 52

Premier BPO

OCTOBER 12, 2022

Premier BPO specializes in helping first-time outsourcers explore and rollout a hybrid workforce. ROI of a Call Center – Bill Gosling Outsourcing. Our Workforce Management Solution also helps First-Time outsourcers transition and grow their workforce with a smooth cultural shift. Disruptive Innovation.

BPO 130

BPO Co-Sourcing Call Center Outsourcing 130

Premier BPO

OCTOBER 21, 2022

Asking about the best call and worst calls agents have taken that day. Have background noise of a call center, white noise. ROI of a Call Center – Bill Gosling Outsourcing. Keep cameras on in virtual meetings – Build in visual interaction. For example, “Working Moms”. Sessions Referenced.

Co-Sourcing 130

Co-Sourcing BPO Call Center Sourcing 130

Magellan Solutions

MARCH 4, 2020

The outsourcing industry of India has experienced rapid growth over the years. When outsourcing minor business aspects, companies would consider India. In a recent survey conducted in the USA, 85% of American companies that outsource to India deploy their non-core business processes. American Express .

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64

Magellan Solutions

JULY 5, 2021

Let’s take a look at the best and worst Philippines Call Center Companies this 2021. There are more than 700 Philippines call center companies – many of which work specifically for small and medium enterprises. Therefore, they need someone that can guide them throughout the outsourcing process. Goal-Oriented.

Call Center 40

Call Center BPO Outsourcing Customer Service 40