Premier BPO

SEPTEMBER 21, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. The positive and collaborative atmosphere within the SOCAP community was evident, especially in light of the theme of celebrating SOCAP’s 50th Anniversary.

BPO 130

BPO Co-Sourcing Customer Service Collaborations 130

Premier BPO

APRIL 18, 2023

With hundreds of exhibitors and speakers, the event provides an excellent opportunity for attendees to collaborate and learn about the latest trends and techniques prevalent and applicable in the industry. This year’s focus is Maximizing Customer Experience through Digital Transformation.

Co-Sourcing 100

Co-Sourcing Outsourcing BPO Sourcing 100

Premier BPO

SEPTEMBER 8, 2023

We’ve rounded up the important sessions, so you won’t miss out on some helpful learning and collaboration opportunities. Premier BPO has invested in security and compliance processes including obtaining PCI certification and has been serving clients since 2003.

Co-Sourcing 130

Co-Sourcing BPO Retail Advisory 130

Premier BPO

MAY 16, 2023

The exhibition covered various aspects of customer support, CX, UX, Channel Partnering, Cyber, Data & Smart Security, and Collaboration Technology. Premier BPO has invested in security and compliance processes including obtaining PCI certification and has been serving clients since 2003.

Co-Sourcing 130

Co-Sourcing BPO Call Center Customer Support 130

Premier BPO

AUGUST 30, 2024

Technologies like video conferencing and project management software allow project teams to communicate and collaborate with participants and other members. Since 2003, Premier has delivered exceptional client value, consistently exceeding industry benchmarks with an 85% client CSAT and an NPS score 20% higher than average.

Offshoring 130

Offshoring Co-Sourcing Labor Costs Outsourcing 130

Premier BPO

OCTOBER 30, 2024

Second, implementing integrated data systems across departments is essential to break down silos and foster collaboration. Since 2003, Premier has delivered exceptional client value through its award-winning approach. It consistently exceeds industry benchmarks with an 85% client CSAT and an NPS score 20% higher than average.

Management 130

Management Co-Sourcing Analytics Government 130

Premier BPO

OCTOBER 23, 2024

Premier experts collaborate closely with your team to design and implement tailored ETL workflows, addressing data integration needs while ensuring data quality and accuracy. Since 2003, Premier has delivered exceptional client value through its award-winning approach.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Amzur

MAY 17, 2023

Behavior-Driven Testing was coined by Dan North in 2003 as an extension of Test-Driven Development. BDT is a collaborative approach that involves product owners, business analysts, developers, and testers to improve software quality and ensure the application meets user requirements.

Software 98

Software Analytics Automation Pharmaceuticals 98

IBM Services

APRIL 5, 2023

In 2003, IBM performed the consolidation of these three separate systems into one common platform. This system replaced the siloed systems with a common platform, facilitating better collaboration among the 11 institutions involved.

Healthcare 62

Healthcare Finance Insurance Design 62

Perficient Digital Transformation

OCTOBER 3, 2023

The collaborative, innovative and entrepreneurial spirit we share is cultivated by the leaders of our organization who are truly dedicated to making a difference for our teams, our clients, and our communities. Bill has led marketing at Perficient since 2003, in a period of intense growth.

Sales 52

Sales Finance Accounting Engineering 52

Magellan Solutions

DECEMBER 11, 2023

In 2003, the company’s first campaign focused on 411 directory assistance. Magellan Solutions sails with openness, collaboration, and an unwavering commitment to delivering exceptional service. It started with 14 agents handling brief inquiries in less than 30 seconds.

Call Center 52

Call Center BPO Offshoring Accounting 52

Infosys Consulting

NOVEMBER 30, 2023

The influences of the VUCA (Volatile, Uncertain, Complex, Ambiguous) world compel companies to swiftly respond to emergent demand shocks, new competitors, or more effective solutions to customer problems (Luecke, 2003; Burnes, 2004; Balogun & Hailey, 2008). At Zappos, collaboration and mutual support among employees are prioritised.

Management 52

Management Human Resources Offshoring Collaborations 52

inDinero

MARCH 21, 2024

Disney acquired Wideload Games in 2003. It can be difficult to know exactly how to look for an M&A opportunity, so here are some places to begin: Collaborate with professional intermediaries. For example: Cisco diversified its product offerings by acquiring Duo Security in 2018. In doing so, they entered the video game market.

Finance 52

Finance Sales Marketing Collaborations 52

Magellan Solutions

JULY 5, 2021

Collaborative Effort. Meaning, the solutions in your company is a collaborative effort from the team of Outsource Access. Outsource-Philippines is a Manila-based BPO company established in 2003. So, here are some of the other factors that SME owners should look for in a call center company. . Customer-based Organization.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Premier BPO

MAY 24, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. Premier BPO has invested in security and compliance processes including obtaining PCI certification and has been serving clients since 2003.

Offshoring 130

Offshoring BPO Outsourcing Co-Sourcing 130

Infosys Consulting

FEBRUARY 1, 2022

Companies will learn to create a hybrid workplace, more and more employees will have work office setup and as collaboration tools advance further, place of work will have less significance in our lives. However, many still crave the intellectual and social stimulation of face-to-face in-office encounters. Managing Partner APAC. .

Collaborations 52

Collaborations Flexibility Automation Research 52

Premier BPO

OCTOBER 23, 2024

Premier BPO experts collaborate closely with your team to design and implement tailored ETL workflows, addressing data integration needs while ensuring data quality and accuracy. Since 2003, Premier BPO has delivered exceptional client value through its  award-winning approach.

BPO 245

BPO Co-Sourcing Streamline Operations Government 245

3Pillar Global

MARCH 15, 2021

For US firms, outsourcing to Eastern Europe might not be the best choice for projects that require daily collaboration or need to move fast. Mexico boasts the largest IT market in Latin America and is known for specializing in collaborative, nearshore partnerships with US companies. Time Difference. Market Share.

Software 52

Software Outsourcing Nearshoring Government 52