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SSOW 23 Key Takeaways – Leading Shared Services into the Future

Premier BPO

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

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The SOCAP Recap Part 2 – Indy Fall Symposium 2022

Premier BPO

Some best practices include: Consolidated/Shared Service Models/Organizational Structure. Finding the Sweet Spot: The Intersection of Peak Operational Efficiency & Highest Level CX. Premier BPO has invested in security and compliance processes including obtaining PCI certification and has been serving clients since 2003.

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10 Big Companies That Outsource to India and Their Struggles

Magellan Solutions

While a shared-services center in Bangalore provides back-office services to Oracle subsidiaries. Larry Ellison, CEO of Oracle, said that English language skills have been important in developing the service sector in India. However, it dropped its Indian call center in 2003.