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Paving the Path to Data-Driven Success: Essential Steps for Transformation

Premier BPO

1 Define a Data Strategy A comprehensive data strategy, mapped out with your business objectives, lays the groundwork for becoming a data-driven organization. Since 2003, Premier BPO has delivered exceptional client value through its  award-winning approach. This affects their productivity substantially.

BPO 244
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The Role of Database Management in Becoming a Data-Driven Organization

Premier BPO

A well-structured database management system helps one make sense of this data: it filters out the noise and extracts what is essential by ensuring that data is stored, accessed, and used efficiently. Since 2003, Premier BPO has delivered exceptional client value through its  award-winning approach.

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The Bot Backlash: How Misguided Chatbot Implementation is Ruining Your Customer Experience

Premier BPO

However, it also raises consumers’ expectations, which in turn causes them to lash out when the humanized chatbot cannot solve the problem. Most customers see the chatbot as a data collection tool, as it starts asking too many questions that don’t pertain to the task. Are they Human or not?

BPO 242
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Paving the Path to Data-Driven Success: Essential Steps for Transformation

Premier BPO

1 Define a Data Strategy A comprehensive data strategy, mapped out with your business objectives, lays the groundwork for becoming a data-driven organization. Without good governance, your teams end up spending 30% of their time on non-value-added tasks such as data sourcing, processing, cleanup, and manual reporting.

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Boosting Customer Experience (CX): Why Nearshoring is the New Frontier

Premier BPO

Premier BPO introduced dedicated representatives for specific tasks and fulfillment errors and established a priority queue for high-value inquiries. The Solution Premier BPO’s North American division comprehensively overhauled the client’s customer support operations to restructure contact center hours and optimize staffing levels.

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The Role of Database Management in Becoming a Data-Driven Organization

Premier BPO

A well-structured database management system helps one make sense of this data: it filters out the noise and extracts what is essential by ensuring that data is stored, accessed, and used efficiently. Since 2003, Premier has delivered exceptional client value through its award-winning approach.

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The history of Kubernetes

IBM Services

Borg: The predecessor to Kubernetes Back in the early 2000s, Google needed a way to get the best performance out of its virtual server to support its growing infrastructure and deliver its public cloud platform. This led to the creation of Borg, the first unified container management system. ” The Borg name fit the Google project well.

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