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Overcoming Gen AI Challenges: The Power of Tech-Enabled Outsourcing

Premier BPO

1 Tech-Enabled Outsourcing: Your Partner in AI Contact Center Transformation Navigating the challenges of Gen AI implementation and adoption of AI solutions is possible through the strategic solution of tech-enabled outsourcing , which can address the complexities of modern contact centers.

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First-Time Outsourcing Specialist Speaking at SOCAP

Premier BPO

Session on Best Practices by Premier BPO: Hear from our outsourcing expert, Premier BPO COO, Dave Shapiro on the Best Practices of Offshore Outsourcing. Learn how CX has evolved over the decades to elevate customer experience and how you can streamline your operations for omnichannel when outsourcing.

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PCI Certified Outsourcer Presenting at Call & Contact Center Expo – Stand #4047

Premier BPO

Speaking Session: Our executives will also share success stories in a session about how we have helped our clients “Maximize their partner relationship through co-sourcing versus outsourcing”. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

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Reclaiming Your Brand: A Strategic Guide to Navigating Product Recalls

Premier BPO

Over the coming weeks, we’ll explore key topics such as building an effective recall strategy, outsourcing recall management’s advantages, and specialized contact centers’ strategic role. 2 Outsourcing recall management, primarily to contact centers with fulfillment capabilities, offers brands a strategic advantage.

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PCI Certified Outsourcer Presenting at Call & Contact Center Expo – Stand #4047

Premier BPO

Speaking Session: Our executives will also share success stories in a session about how we have helped our clients “Maximize their partner relationship through co-sourcing versus outsourcing”. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

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The Transformative Power of AI-Enabled Self-Service Tools on CX

Premier BPO

The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites. Premier BPO has invested in security and compliance processes including obtaining PCI certification and has been serving clients since 2003.

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Elevate Your Contact Center with Premier BPO at ICMI Contact Center Expo

Premier BPO

Event Information: – Event Name: ICMI Contact Center Expo – Date: October 16 th – 19 th , 2023 – Location: Orlando, FL, Loews Royal Pacific Resort Join Premier BPO – Your Trusted Outsourcing Partner: At ICMI Contact Center Expo, you’ll have the chance to meet our team of outsourcing specialists.

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