Premier BPO

APRIL 28, 2023

Premier BPO has invested in security and compliance processes including obtaining PCI certification and has been serving clients since 2003. This is done by immersing itself in the client’s values and objectives and by providing dedicated resources that serve as a blended workforce within the client’s organization.

Outsourcing 59

Outsourcing Co-Sourcing BPO Offshoring 59

MicroAgility

FEBRUARY 22, 2022

Paul is expected to help MicroAgility expand its best-in-class strategy execution services to companies in the Texas Triangle (AKA Texaplex). MicroAgility, a business transformation agency specialized in strategy execution, was founded in 2003 by former executives of “Big Four” consulting and Wall Street firms. About MicroAgility.

Business Development 52

Business Development Service 52

Premier BPO

JULY 12, 2024

3 Unfortunately, the healthcare industry hasn’t been able to leverage the full potential of these AI-powered tools that have the potential to enhance customer experience, bring cost savings, boost efficiency, and bring accessibility to healthcare services.

Healthcare 78

Healthcare Efficiency BPO Insurance 78

Premier BPO

AUGUST 17, 2021

IT products and services exports to over 120+ countries – MOIT. The loyalty that is deeply embedded within the culture ensures their devotion to the organization for whom they provide their services. We are operating in over six vertical markets today and are going to expand to more areas of service.

Offshoring 80

Offshoring BPO Outsourcing Government 80

Planergy Software

JANUARY 18, 2022

QuickBooks For Professional Services. That all changed in 2003 when Intuit introduced the first industry-specific editions of QuickBooks, which have grown in popularity and are now available in several editions, including the professional services version, which we’ll talk about in this article. Download Free Copy. Written by.

Service 52

Service E-Commerce Payroll Accounting 52

Magellan Solutions

NOVEMBER 7, 2021

Evolution of virtual assistant services in the Philippines. The Philippines outsourcing industry has maintained its impressive 20% annual growth rate since 2003. Filipinos are no beginners when it comes to a virtual assistant answering service. Virtual assistant services in the Philippines is around ?177.35.

Service 52

Service Out-Tasking BPO Outsourcing 52

Premier BPO

OCTOBER 8, 2024

It is best to leverage the expertise of a tech-enabled service partner who can guide you through the integration process. Why Outsource EDI and ETL Services Leveraging tech-enabled services for EDI and ETL can unlock numerous benefits for your organization. Outsourced EDI and ETL services can lead to more efficient operations.

BPO 75

BPO Co-Sourcing Outsourcing Government 75

IBM Services

NOVEMBER 2, 2023

When it comes to modern IT infrastructure, the role of Kubernetes —the open-source container orchestration platform that automates the deployment, management and scaling of containerized software applications (apps) and services—can’t be underestimated. ” The Borg name fit the Google project well.

Sourcing 106

Sourcing Engineering Software Automation 106

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. We enable high-touch service in Contact Center Solutions: Omnichannel Contact Center Support (Call, Email, Live Chat, Bots, SMS, etc.) The post Meet the Premier BPO team to Elevate your CX.

BPO 52

BPO Co-Sourcing Outsourcing Sourcing 52

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. We enable high-touch service in Contact Center Solutions: Omnichannel Contact Center Support (Call, Email, Live Chat, Bots, SMS, etc.)

Co-Sourcing 52

Co-Sourcing Outsourcing BPO Sourcing 52

The Scalers

JANUARY 26, 2022

China has become a familiar name in terms of software development services. The service costs per hour in China will be about €15–€35. The Ukrainian software development cluster has increased by nearly 46 times over the last 17 years from €130.3million in 2003 to about €7.1billion in 2022. over the coming five years, to €1.05

Software 91

Software Offshoring Engineering Right-Sizing 91

Perficient Digital Transformation

NOVEMBER 22, 2022

The Act was revisited frequently in the 20 th Century and became the Servicemembers Civil Relief Act in December 2003. Active duty commissioned officers of the Public Health Service or the National Oceanic and Atmospheric Administration. These protections resurfaced in 1918 with the Soldiers’ and Sailors’ Civil Relief Act.

Insurance 64

Insurance Banking Administrative Finance 64

Premier BPO

SEPTEMBER 10, 2024

Premier BPO: Your Partner in Data-Driven Success Premier BPO is your strategic partner in helping you transition into a data-driven organization by offering comprehensive database development and management services critical to your success. Since 2003, Premier BPO has delivered exceptional client value through its  award-winning approach.

BPO 71

BPO Co-Sourcing Government Efficiency 71

Premier BPO

OCTOBER 3, 2023

Discover how Premier BPO can support your contact center’s capabilities and enhance your customer service efforts. We’d be happy to discuss how Premier BPO can contribute to enhancing your contact center’s capabilities and assisting in delivering superior customer service.

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

Mercans

JANUARY 18, 2024

2) Act,2003 (Act No.1111) Please contact your Mercans’ services delivery team for any additional information regarding the implications of the above change Mercans Recommend View PDF Ghana amends income tax rates for resident individuals Size 738.73 1111) revising the rates of income tax for resident individuals.

Payroll 40

Payroll Service 40

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

IBM Services

JANUARY 26, 2024

The 2003 blackout mentioned earlier wasn’t an isolated case; in some regions, vegetation causes up to half of the power outages, and in the US, this figure reaches as high as 92% , as reported by the Federal Energy Commission. Vegetation overgrowth affects many industries and requires proactive management.

Management 67

Management Efficiency Regulations Automation 67

Amzur

MAY 17, 2023

Behavior-Driven Testing was coined by Dan North in 2003 as an extension of Test-Driven Development. Our customized software QA services ensure your application is accurate and deliver expected results without any process disruptions and downtimes. You can visit our website for more details about our testing and QA services.

Software 93

Software Analytics Automation Pharmaceuticals 93

Premier BPO

OCTOBER 1, 2024

This blog will focus on the importance of database management in helping organizations become data-driven through its key components and various services that support data-driven innovation. Database Management Services and Support Organizations often require various database management services to maintain an optimal data environment.

Management 66

Management BPO Co-Sourcing Government 66

Mercans

JANUARY 12, 2024

Changes in national daily minimum wage In line with Section 113 (1) (a) of the Labour Act, 2003 (Act 651), the National Tripartite Committee has increased the national daily minimum wage from GHS 14.88 Please contact your Mercans’ services delivery team for any additional information regarding the implications of the above change.

Payroll 40

Payroll Insurance Service 40

Mercans

AUGUST 11, 2023

Please find the previous and new law comparison in the below table: Article (New Law) Old Labor Law (35/2003) New Labor Law (53/2023) 61 Gratuity, 15 days basic for first 3 years. 50 days maternity leave; total 3 time during service with an employer - 98 days maternity leave; total number of times it can be availed not specified. . -

Payroll 40

Payroll Government Service 40

Premier BPO

AUGUST 16, 2024

The Modern Contact Center: A Complex Landscape Modern contact centers have evolved into strategic business functions that face pressures like increasing call volumes, persistent talent shortages, and the need to optimize service quality and cost efficiency.

Outsourcing 64

Outsourcing BPO Co-Sourcing Labor Costs 64

Premier BPO

JUNE 28, 2024

Whether due to customer word choice variations, use of slang terminology, or various other complexities, most current chatbots cannot deliver the type of precise and relevant information to increase customer satisfaction and trust in the self-service tool. Customers feel overwhelmed or lost as the content often doesn’t match their query.

BPO 69

BPO Co-Sourcing Research Labor Costs 69

Premier BPO

OCTOBER 9, 2023

In the fast-paced world of customer service and contact centers, staying ahead of the curve is essential for success. Dedicate focused time to immerse yourself in the realm of contact centers and customer service, catapulting your contact center strategy towards excellence. Ready to take the first step towards outsourcing success?

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

Anexa

JULY 26, 2022

Medicare Advantage companies (which lets seniors choose benefits through private insurance companies) have grown exponentially since the Medicare Modernization Act was passed in 2003 and have seen enrollment explode. Many have made the switch from a fee-for-service reimbursement model to a value-based care model, with impressive results.

Healthcare 52

Healthcare BPO Insurance Time Savings 52

Akorbi

MARCH 28, 2022

After the corporation began in 2003, businesses such as Southwest Airlines , Dallas Area Rapid Transit , and 3M joined the growing client base. . Our solutions include interpretation, translation, multilingual and technical staffing, business process outsourcing, and localization services.

Business Process Outsourcing 52

Business Process Outsourcing Retail Healthcare Government 52

Akorbi

FEBRUARY 2, 2022

Launched in 2003, Akorbi helps clients overcome language and cultural barriers. With annual revenues of $55 million, Akorbi offers multilingual interpretation, staffing, technology, and localization services in over 170 languages.

Jobbing 52

Jobbing Automation Service 52

Premier BPO

SEPTEMBER 8, 2023

Power, The Future of the Contact Center with Mark Miller, Practice Leader, Customer Service Advisory J.D. Premier BPO has invested in security and compliance processes including obtaining PCI certification and has been serving clients since 2003. Director, Customer Experience Ascena Retail (Ann Taylor, LOFT & Lane Bryant).

Co-Sourcing 52

Co-Sourcing BPO Retail Advisory 52

Premier BPO

MAY 16, 2023

Companies are looking to improve customer service and still finding it hard to reach the right talent to scale. 300+ exhibitors showcased innovative services and products that have revolutionized the customer experience journey. The event also showcased the latest products and services from vendors to improve contact center operations.

Co-Sourcing 52

Co-Sourcing BPO Call Center Customer Support 52

Perficient Digital Transformation

MAY 28, 2022

We experienced a nearly complete evaporation of demand for Cognos consulting services. Best in class report authoring for both novice self-service ad-hoc and advanced pixel-perfect formatted report authors – Check. User self-service bring your own data and web data modeling – Check. Rebirth: Then Came Cognos 11.2 – Wow!

Analytics 69

Analytics Marketing Administrative Engineering 69

Zinnov

AUGUST 24, 2022

an automated text classification and extraction developer in 2003. Kofax also partnered with ABBYY in 2003 to strengthen its OCR capabilities. Then, the UK-based DICOM Group purchased Kofax in 1999, in a USD 75 Mn cash deal, which was followed by the acquisition of Mohomine Inc., and DICOM Group were merged to form Kofax Inc.

Automation 59

Automation Robotics Process Automation Accounting Software 59

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. We enable high-touch service in Contact Center Solutions: Omnichannel Contact Center Support (Call, Email, Live Chat, Bots, SMS, etc.)

Co-Sourcing 40

Co-Sourcing Outsourcing BPO Sourcing 40

Premier BPO

OCTOBER 12, 2022

The prime focus for all businesses is to provide the best customer service possible. Customer loyalty is rooted in emotion, which is best achieved through humanizing the product or service. Understanding the consumer mindset will lead to improving performance, especially regarding speed and omnichannel service.

Co-Sourcing 52

Co-Sourcing BPO Call Center Outsourcing 52

Premier BPO

OCTOBER 28, 2022

Premier BPO has invested in security and compliance processes including obtaining PCI certification and has been serving clients since 2003. Integration of consumer devices with other systems and applications (tablet PCs). Also read: SOCAP recap part 2 Get a personalized quote SOCAP recap part 1.

Co-Sourcing 52

Co-Sourcing BPO Healthcare Call Center 52

Premier BPO

SEPTEMBER 21, 2023

The widespread forum serves as a go-to consumer service & customer care platform in the U.S. The Symposium successfully united professionals from diverse sectors such as Healthcare, Financial Services, Insurance, Contact Centers, Customer Relations, and beyond, all focused on enhancing the customer experience.

BPO 52

BPO Co-Sourcing Customer Service Collaborations 52

IBM Services

APRIL 5, 2023

In 2003, IBM performed the consolidation of these three separate systems into one common platform. Through its application management services, IBM Consulting continues to keep SingHealth’s HR and IT systems up-to-date and in line with business functions.

Healthcare 62

Healthcare Finance Insurance Design 62

Magellan Solutions

JULY 2, 2021

One of the other functions outsourced was payroll services by computer services. In the 1980s , they began to outsource legal services and other accounting and finance operations as well. . The early 2000s saw a trend for large companies to transfer customer service departments overseas. HR services. 3D service.

Call Center 52

Call Center Outsourcing E-Commerce BPO 52