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Philippine BPO Sector Targets $48B Annual Revenue by 2020

SourceFit

The business process outsourcing (BPO) sector in the Philippines is expected to hit $48 billion in annual revenues by 2020 on the back of sustained growth from the last ten years. million workers and hit $25 billion in revenue by 2016, which represents 12 percent of the global BPO revenue. Reference: – [link].

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Why the Philippines is a Primary Outsourcing Destination

NoonDalton

In the Philippines, the first contact center for business process outsourcing (BPO) was constructed in 1992. The Philippine government formed a special economic zone to boost outsourcing after spotting a good possibility and encouraging more foreign businesses to build their customer care centers in the nation.

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PH BPO Workforce Hits 1M Mark

SourceFit

The Philippines’ business processing outsourcing (BPO) sector now employs 1 million people, increasing nearly tenfold from the 103,500 figure in 2004. The booming BPO industry helps provide well-paying jobs not only for direct hires but also for support positions. million people by 2016.

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4 Reasons Outsourcing to the Philippines is so Popular

NoonDalton

Today, the Philippines is the go-to destination for outsourcing services provided offshore. The Philippines is becoming a more popular outsourcing destination for businesses. In fact, since 2004, the nation’s BPO market share has increased by three times, from 4% to 12.3%. In reality, with a GDP growth of 5.1

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When Do You Need to Outsource a Call Center

Magellan Solutions

This is where outsourcing inbound calls and other administrative tasks to accommodate the spike in demand comes in. They first delegated their technical support in India as early as 2004. Clients often prefer outsourcing partners that stay up-to-date with the latest advancements.

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10 Examples of Bad Outsourcing and How to Avoid Them

Magellan Solutions

We’ll also go through the top ten causes of these outsourcing failures and how to prevent them. . WHY DO COMPANIES OUTSOURCE THEIR BUSINESS? Here are reasons why companies outsource some of their tasks to business process outsourcing ( BPO ) companies. . In 2004, J.P. CASE STUDY.

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10 Big Companies That Outsource to India and Their Struggles

Magellan Solutions

Despite challenges, India remains one of the top outsourcing providers worldwide. It is because its BPO is the fastest-growing segment of the IT industry. Here’s a list of the 10 big companies that outsource to India and their struggles: . Microsoft is still in tight partnership with the Indian BPO industry.