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Rapid Business Growth When your business quickly expands, expect to have an increase in customer engagement. With this, it’s essential to prioritize customerservice as soon as possible. This setup works well for Microsoft, a leading vendor of computer systems and cloud services.
This company entrusts its customerservice to some companies in India and the Philippines. Companies who have worked with AMEX are Infosys Ltd and Tata Consultancy Services. However, AMEX was once sued for sending customer calls to India. Later on, it started outsourcing its IT and customerservices too.
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