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The event involving IBM and Queensland Health Department, puts the spotlight on examples of bad outsourcing. The Queensland government hired IBM in December 2007 to create a payroll system for the Queensland Health Department. The Queensland Government made an attempt to sue IBM. In 2004, J.P. 2) QUEENSLAND & IBM.
The outsourcing industry of India has experienced rapid growth over the years. These are government policies, infrastructures, and a large population. When outsourcing minor business aspects, companies would consider India. This is because of the company’s process of outsourcing customer call services abroad. .
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