Customer Service Outsourcing Vs In-House Support Team: What Should You Choose?
Magellan Solutions
MARCH 19, 2021
This company can be near your business (nearshore) or outside the country you are operating (offshore). Several industries are partnering with offshore companies to provide them support for their clients’ inquiries. As mentioned, offshore and nearshore are two types of outsourcing. BPO companies will provide it to you as well.
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