Magellan Solutions

JULY 3, 2021

This is the reason for customer service outsource to be common in businesses. “Should I consider customer service outsourcing?” Most BPO companies in the country offer 24/7/365 schedules to guarantee that there will always be someone even when your in-house team clocks out for the day. What’s in it for you?

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Customer Service Service Call Center BPO 52

Magellan Solutions

NOVEMBER 5, 2015

a Philippine-based provider of contact center, back office and data processing services for small and medium enterprises and large organizations from around the world, has been awarded the International Organization for Standardization certification for Information Security Management (ISO/IEC 27001:2005). About Bureau Veritas.

Call Center 81

Call Center Data Entry Human Resources BPO 81

Magellan Solutions

FEBRUARY 2, 2022

When businesses discuss outsourcing initiatives, it always comes down to markets specializing in BPO services like the Philippines. The Philippines has always been in a tight race with India as the best BPO services provider in the world. 2000 : The BPO industry contributed 0.075% to the country’s GDP.

Call Center 75

Call Center BPO Government Outsourcing 75

Magellan Solutions

JULY 2, 2021

One of the other functions outsourced was payroll services by computer services. In the 1980s , they began to outsource legal services and other accounting and finance operations as well. . The early 2000s saw a trend for large companies to transfer customer service departments overseas. HR services. 3D service.

Call Center 52

Call Center Outsourcing E-Commerce BPO 52

Magellan Solutions

SEPTEMBER 13, 2016

This September 2016, Magellan Solutions is celebrating its 11 years in the BPO industry. Its formal operations started in August 2005 as an inbound call center with just 14 agents and 1 team leader from its first office. It is 11 years of helping SMEs and large corporations deliver great customer experiences around the world.

BPO 81

BPO Call Center Outsourcing Customer Support 81

Magellan Solutions

DECEMBER 28, 2015

Many small, medium, and large-scale companies have partnered with call centers and other business process outsourcing (BPO) companies for purposes of decreasing their overhead costs while increasing productivity and efficiency. Poor customer service will affect the company’s reputation, sales, and ultimately, their bottomline.

Call Center 40

Call Center Outsourcing Service BPO 40

Magellan Solutions

MARCH 17, 2016

Since 2005, Magellan Solutions has been giving superior-quality contact center and other business process outsourcing (BPO) services to onshore and offshore companies. The event is one of the many activities in the Philippines that uphold employment and career advancement in the country. Outsource jobs to Magellan Solutions.

Jobbing 66

Jobbing Business Process Outsourcing Offshoring BPO 66

Magellan Solutions

DECEMBER 16, 2015

Lead generation has become a specialized service offered by call centers and business process outsourcing (BPO) companies. Call centers, BPOs and other back-end office solutions providers have included scalable lead generation as one of their services. What is scalable lead generation?

Outsourcing 72

Outsourcing Call Center BPO Business Process Outsourcing 72

Magellan Solutions

JULY 17, 2021

Are cheap telemarketing services bad or good for outsourcing in 2021? Telesales is the art and science of selling products and services directly to the customers via a phone call. Stories of success after choosing outsourced telesales services. According to Statista , the worldwide BPO industry’s revenue amounted to $24.6

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Outsourcing Call Center Sales Manufacturing 52

Magellan Solutions

JULY 8, 2021

They know that the only reason you offshore customer service is to save money. But there are instances where customer service could not effectively deliver it the way it was promised. . According to Zendesk, 88% of people have been influenced by an online customer service review when making a buying decision. phrases and slang.

Call Center 52

Call Center Offshoring Outsourcing Business Process Outsourcing 52

Magellan Solutions

MARCH 7, 2016

Since 2005, Magellan Solutions has been giving superior-quality contact center and other business process outsourcing (BPO) services to onshore and offshore companies. As work and employment go global, this event is one of the many activities in the Philippines that uphold employment and career advancement in the country.

Jobbing 40

Jobbing Business Process Outsourcing Offshoring BPO 40

Magellan Solutions

FEBRUARY 16, 2018

Our back office support services proven to help your business’ growth. has been helping SMEs and large corporations alike in achieving their goals of higher operational efficiency, superior customer service, and improved value chain management for over ten years. . Data Management Services. Software Development.

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Outsourcing Data Entry Payroll Human Resources 53