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The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of SharedServices, and forced SharedServices and Global Business Services (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.
Level of technology in Mexico According to the Ministry of Economy, Mexico has become the fourth largest exporter of IT services worldwide. In addition, it has been classified as the sixth-best destination for outsourcing services and contact and call centers. in the period under consideration. billion dollars in 2022, representing 18.4%
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