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The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of SharedServices, and forced SharedServices and Global Business Services (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.
Between 2006 and 2011, investments in the IT sector through projects supported by the Prosoft Fund (Program for the Development of the Software Industry and Innovation) went from 78 million dollars to nearly 115 million dollars. This is due to the boost in exports, which registered an average annual growth rate of 42.8%
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