Remove 2008 Remove Customer Service Remove Outsourcing Professionals
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Taking Global Business Services to the Next Level

AH Anderson Consulting

to be leveraged across an entire organization, resulting in lower costs with agreed-upon customer-service levels. Around the time of the 2008/2009 recession, greater demands were placed on the SS operating model and what evolved was Global Business Services (GBS). It enables function-specific resources (i.e.,