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The concept of corporate Shared Services (SS) has been around a long time, with the private sector credited with starting this concept in the late 1980’s, and the public sector about a decade later. Personally, and not trying to date myself, I came across this business model at a former employer around 2005. HR, IT, Finance, etc.)
For those who have not read my previous post, “Moving from Shared Services to GlobalBusinessServices,” let me provide a quick summary. Shared Services (SS) is an operating model that has been around for decades. It enables function-specific resources (i.e., HR, IT, Finance, etc.) Improvement Areas.
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