Magellan Solutions

MARCH 24, 2020

Companies that outsource customer service have discovered and understood the fundamental element of business success — customer retention. This means that customer service, along with relevance, binds the two together. The better the service quality, the stronger the connection will become. Think of it this way.

Customer Service 40

Customer Service Outsourcing Call Center Service 40

Magellan Solutions

JUNE 27, 2021

Over the past decade, the Philippine outsourcing sector has significantly matured. It involves high-value functions like accounting, animation, software and applications development, and medical and legal services among others. These services are often referred to as “non-voice” or back-office services. Medical Services.

Outsourcing 52

Outsourcing BPO Legal Services Pharmaceuticals 52

Magellan Solutions

FEBRUARY 15, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Keep reading as we’ll show you why healthcare call center outsourcing in the Philippines is worth it.

Call Center 52

Call Center Healthcare Outsourcing Insurance 52

Raya Contact Center

AUGUST 23, 2022

This partnership reflects the contributions of RAYA CX in the outsourcing industry, how it supports major companies around the world, and its prominent presence in the Gulf region and the Kingdom of Saudi Arabia, especially since it acquired the “Gulf CX” company last year, which was established in 2015.

Management 76

Management Business Process Outsourcing Outsourcing Customer Service 76

Raya Contact Center

AUGUST 21, 2022

This partnership reflects the contributions of RAYA CX in the outsourcing industry, how it supports major companies around the world, and its prominent presence in the Gulf region and the Kingdom of Saudi Arabia, especially since it acquired the “Gulf CX” company last year, which was established in 2015.

Business Process Outsourcing 76

Business Process Outsourcing Outsourcing Management Customer Service 76

Everest Group

MARCH 31, 2023

UBS’ takeover of longtime rival Credit Suisse in a rushed, deeply discounted deal has reverberations across the banking and financial services (BFS) IT services market and on service providers. Credit Suisse was already battling concerns when its biggest annual loss since 2008 exacerbated the situation.

Banking 52

Banking Marketing Service Insurance 52

VXI

NOVEMBER 11, 2021

Business entities have weathered several crises in modern times, such as the stock market crash of 1987 and the global financial crisis of 2007-2008. The rising cost of employment has driven businesses to seek cost-effective BPO and call center outsourcing provider solutions. Easing Transitions. Champion your team’s operations.

BPO 94

BPO Call Center Business Process Outsourcing Outsourcing 94

VXI

NOVEMBER 11, 2021

Business entities have weathered several crises in modern times, such as the stock market crash of 1987 and the global financial crisis of 2007-2008. The rising cost of employment has driven businesses to seek cost-effective BPO and call center outsourcing provider solutions. Easing Transitions. Champion your team’s operations.

BPO 90

BPO Call Center Business Process Outsourcing Outsourcing 90

SourceFit

MAY 22, 2015

percent clip within the next five years due to strong performance of Outsourcing Philippines, the country’s information technology and business process outsourcing (IT-BPO) sector, according to market intelligence firm IHS. It would also attract more foreign investment in the services and manufacturing sectors.

Outsourcing 40

Outsourcing BPO Business Process Outsourcing Offshoring 40

SourceFit

FEBRUARY 9, 2015

Outsourcing Philippines or the offshore outsourcing industry in the Philippines and remittances from overseas Filipino workers remain the two main drivers of economic growth in the country. In only five years, from 2008 to 2013, revenues from outsourcing companies in the Philippines have more than doubled to reach $13.3

Outsourcing 40

Outsourcing Offshoring BPO Government 40

AH Anderson Consulting

JUNE 30, 2016

For those who have not read my previous post, “Moving from Shared Services to Global Business Services,” let me provide a quick summary. Shared Services (SS) is an operating model that has been around for decades. to be leveraged across an entire organization, resulting in lower costs with agreed-upon customer-service levels.

Global Business Services 52

Global Business Services Service Shared Services Government 52

SourceFit

NOVEMBER 14, 2014

The growth of business process outsourcing in the Philippines and the expectation of rent increases in Singapore are the main drivers for the gains in the Manila office rental market according to CBRE’s latest regional office market report for Asia-Pacific (APAC). . percent, the lowest point since the second quarter of 2008.

Outsourcing 40

Outsourcing Marketing Offshoring Advisory 40

NoonDalton

MAY 4, 2022

We had a big bear market in 2008-2009 because of too much debt. The debt situation is much worse than 2008-2009. ”. In 2008, he called it “ the inflation holocaust ”. ” When inflation struck during the Great Recession of 2008-09, companies were caught in the same trilemma as before.

BPO 52

BPO Business Process Outsourcing Reduced Costs Outsourcing 52

TMS

MARCH 13, 2023

Viewers easily forget that a few years back Netflix was the service that delivered DVDs to your mailbox. Gradually the platform added a streaming service. While implementing this change the old DVD by mail service provided stability to the company. Groupon This startup launched in 2008 introducing the new concept of daily deals.

Research 98

Research Marketing Retail Banking 98

Magellan Solutions

JUNE 20, 2022

Philippine Laws on Outsourcing – Here’s What You Need To Know. The Philippines is one of the largest and most well-known places in the world where people outsource work. Because of this, the Philippine laws on outsourcing are very important. Many businesses all over the world can attest to that.

Outsourcing 40

Outsourcing BPO Right-Sizing Call Center 40

Magellan Solutions

JULY 11, 2022

In a changing economy, selective outsourcing enables you to develop more adaptable expenses. Why are Outsourcing and Recession Related? And one in demand innovation that businesses of all sizes are jumping into is outsourcing. Google has been outsourcing Information Technology (IT) services for a long time.

Outsourcing 40

Outsourcing Right-Sizing Out-Tasking Engineering 40

Magellan Solutions

MAY 17, 2019

How can outsourcing assist businesses during an economic downturn? An example of this activity is the business practice called outsourcing. By definition, outsourcing refers to an arrangement wherein a company transfers tasks, operations, processes, and other related activities to an external workforce. It’s a partnership.

Outsourcing 40

Outsourcing Offshoring Jobbing Out-Tasking 40

Magellan Solutions

JUNE 5, 2021

A leader in knowledge process outsourcing philippines. Over the past decade, the Philippine outsourcing sector has significantly matured. It involves high-value functions like accounting, animation, software and applications development, and medical and legal services among others. Banking and Finance Services.

Legal Services 52

Legal Services Pharmaceuticals Call Center BPO 52

Magellan Solutions

FEBRUARY 2, 2022

When businesses discuss outsourcing initiatives, it always comes down to markets specializing in BPO services like the Philippines. The Philippines has always been in a tight race with India as the best BPO services provider in the world. 2008 : The majority of the top U.S. billion by 2022.

Call Center 75

Call Center BPO Government Outsourcing 75

Magellan Solutions

DECEMBER 5, 2015

Remittances from overseas Filipino workers and the business process outsourcing (BPO) have helped give the economy a much-needed boost. Export revenue has increased dramatically between 2008 and 2014, with figures reaching $18 billion. The BPO industry, in particular, is the fastest-growing one in the Philippines today.

Outsourcing 40

Outsourcing BPO Call Center Business Process Outsourcing 40

SEBPO

JULY 27, 2023

BLOG Turning Gateway Projects Into Long-Standing Ad Ops Partnerships Total 0 0 0 0 July 27, 2023 For nearly two decades, SEBPO has led the way as a prominent global outsourcing provider. That has always been our philosophy.” – SEBPO Client One of our longest partnerships began with just one project back in 2008.

Outsourcing 52

Outsourcing Collaborations Out-Tasking Global Outsourcing 52

Magellan Solutions

DECEMBER 11, 2023

” And so, Magellan Solutions was born in 2000, not just as a business venture but as a mission to revolutionize BPO services. Frederick saw a chance to offer top-notch services suited for SMEs. Magellan Solutions continued to grow and changed course, turning its focus to outsourcing call center operations.

Call Center 52

Call Center BPO Offshoring Accounting 52

Future of Sourcing

JUNE 23, 2017

How is the senior management of offshore headquartered service providers preparing for the future? While there are several versions of the predicted future, everyone agrees that this is a watershed moment in the evolution of the IT outsourcing and offshoring industry. Those realities are now haunting most large service providers.

Offshoring 52

Offshoring IT Outsourcing Outsourcing Analytics 52

SourceFit

FEBRUARY 20, 2015

IBPAP is the country’s umbrella association for the local IT-BPO industry, with the goal of making the Philippines the world’s top destination for voice and non-voice outsourced services. managed Sourcefit is a business process outsourcing company based in Manila, Philippines. About the Company.

Offshoring 40

Offshoring BPO Human Resources Business Process Outsourcing 40

Zinnov

JULY 15, 2022

Tata Consultancy Services, Infosys, Wipro, HCL Technologies, and Tech Mahindra, which are the top five firms, have more than a 50% exposure to it. Also, unlike in the 2000s, Indian Tier-I IT services firms are now strategic partners and not just glorified staffing providers who will be the first to bear the brunt of cuts. over 2009-10.

Jobbing 52

Jobbing Banking Marketing Manufacturing 52

Zinnov

JULY 15, 2022

Tata Consultancy Services, Infosys, Wipro, HCL Technologies, and Tech Mahindra, which are the top five firms, have more than a 50% exposure to it. Also, unlike in the 2000s, Indian Tier-I IT services firms are now strategic partners and not just glorified staffing providers who will be the first to bear the brunt of cuts. over 2009-10.

Jobbing 52

Jobbing Banking Marketing Manufacturing 52

SourceFit

MARCH 3, 2013

Manila, the Philippines’ capital, is the third leading business process outsourcing (BPO) destination in the world, according to Tholons Inc. The advisory firm recently released its list of 2013 Top 100 Outsourcing Destinations which had India’s Bangalore and Mumbai at first and second place. Manila was at no.

BPO 40

BPO Advisory Business Process Outsourcing Offshoring 40

Everest Group

JULY 26, 2022

The exception is the steep decline from 2005 to 2008, when the US mortgage industry experienced a financial crisis. Enterprises solely relying on origination as their core services are faced with lower volumes, leading to increasing layoffs of employees working in areas with reduced demand.

Jobbing 52

Jobbing Out-Tasking Outsourcing Insurance 52

Influx

OCTOBER 7, 2024

About Suntransfers Suntransfers is a leading online provider of private airport transfer services, offering reliable, affordable, and convenient transportation solutions across the globe. TrustScore on Trustpilot —a testament to their impeccable service quality and customer-centric focus. Jump to see the results.

Customer Support 52

Customer Support Flexibility Customer Service Sales 52

Raya Contact Center

AUGUST 22, 2022

This partnership reflects the contributions of RAYA CX in the outsourcing industry, how it supports major companies around the world, and its prominent presence in the Gulf region and the Kingdom of Saudi Arabia, especially since it acquired the “Gulf CX” company last year, which was established in 2015.

Management 40

Management Business Process Outsourcing Outsourcing Customer Service 40

Magellan Solutions

JANUARY 13, 2021

Legal Process Outsourcing (LPO) frees legal practitioners from routine paperwork. This service can cover a multitude of functions. Outsourced Routine Level Legal Works. Paralegal Services like General Litigation Support. Administrative and Secretarial Support Services like appointment setting, bookkeeping and billing.

Outsourcing 40

Outsourcing Out-Tasking Legal Services Offshoring 40

Magellan Solutions

JANUARY 13, 2021

Legal Process Outsourcing (LPO) frees legal practitioners from routine paperwork. This service can cover a multitude of functions. Outsourced Routine Level Legal Works. Paralegal Services like General Litigation Support. Administrative and Secretarial Support Services like appointment setting, bookkeeping and billing.

Outsourcing 40

Outsourcing Out-Tasking Offshoring Research 40

Mattsen Kumar

JUNE 6, 2021

All customer service centers have reported a dramatic increase in call volumes. Identifying call center technology trends and teaching them as a culture at your customer service centers can work in your favor. Digital contact centers rely on cloud applications to offer quality support services. Managed Security Services.

Call Center 52

Call Center E-Commerce Banking Outsourcing 52

Magellan Solutions

MARCH 29, 2020

See if you can offer products or services that will fulfill their needs. Reintroduce entry level services or products since a lot of them are cutting back. The Lego Company is one of the prominent companies that take off during the Great Recession of 2008. Effect on Product/Service Quality. Reduced Cash Flow.

Sales 52

Sales Finance Marketing Research 52

Magellan Solutions

AUGUST 10, 2018

It was the mid-year of 2008. Through this engagement, you can provide a better customer service experience. Pair it with the best social media marketing strategy, good customer service, and quality products or services and see how positively it will work for you. As a result, it caused panic and fear to many people.

Marketing 53

Marketing Customer Service Efficiency Business Process Outsourcing 53

Metasource

JUNE 29, 2021

An ACFE survey following the 2008 financial crisis found 80% of those surveyed believed fraud increases in times of economic stress. Risk mitigation in your accounts payable process starts with an outsourced mailroom – the first step in automating invoice processing. billion, representing only a tiny fraction of fraud globally.

Automation 52

Automation Accounting Insurance Outsourcing 52

Globalization Partners

NOVEMBER 9, 2022

So is using your smartphone as a digital wallet to pay for goods and services. Following the Great Recession of 2008, governments opened the financial markets to more competition. One significant piece of legislation was the EU’s Revised Payment Service Directive, PSD2. These include Klarna , Checkout.com , and Revolut.

Banking 64

Banking Healthcare Right-Sizing Research 64