Amzur

DECEMBER 14, 2022

In 2009, when the 2008 recession reached its lowest point, resilient companies had increased EBITDA ( Earnings before interest, taxes, depreciation, and amortization ) by an average of 10%, while their industry peers had lost nearly 15%. Marketing automation platforms. Automation of mundane tasks. — HBR.

Automation 98

Automation Analytics Sales Collaborations 98

Groove Technology

SEPTEMBER 26, 2024

We'll delve into critical selection criteria, explore the potential benefits and challenges, and outline best practices for fostering effective offshore collaborations. Shared documents and time zone management tools also ensure smooth collaboration. Regular meetings, role clarity, and status updates help reduce misunderstandings.

Offshoring 130

Offshoring Software Outsourcing Right-Sizing 130

31 West

AUGUST 23, 2022

The help desk will start to be seen by your user base as a collaborator in problem-solving as opposed to someone to yell at when things go wrong, which is the second victory. On top of that, since 2009, a portfolio of the “Best Companies to Work For” according to Fortune has beaten the S&P 500 by 84.2%.

Out-Tasking 130

Out-Tasking Analytics Customer Service Software 130

Groove Technology

SEPTEMBER 26, 2024

What factors should you consider, and how can you ensure that your chosen partner delivers quality solutions while maintaining seamless collaboration? BairesDev Website: [link] Company Size: 1,001-5,000 employees Founding Year: 2009 BairesDev is a well-established player in the Java outsourcing market.

Outsourcing 100

Outsourcing Right-Sizing E-Commerce Collaborations 100

IBM Services

APRIL 5, 2023

When IBM performed the complex upgrade of this system in 2009, IBM and SingHealth won the “Most Innovative” award in the SAP Awards for Customer Excellence in 2009. This system replaced the siloed systems with a common platform, facilitating better collaboration among the 11 institutions involved.

Healthcare 62

Healthcare Finance Insurance Design 62

Groove Technology

SEPTEMBER 26, 2024

How can businesses select the right software outsourcing partner in Vietnam that aligns with their goals and guarantees a successful collaboration? Long-term Partnership Potential: Many Vietnamese outsourcing companies focus on building lasting relationships, which can lead to more stable and productive collaborations over time.

Software 100

Software Outsourcing E-Commerce Right-Sizing 100

Balbelforce

JULY 6, 2022

With virtual contact center software, contact agents can manage: customer interactions automate specific tasks better handle calls, chats, emails and social media messages. Remote work has been on the rise since 2009. What are the characteristics of a typical virtual contact center?

Software 52

Software Call Center Customer Service Analytics 52