From Home Office to Industry Leader: Magellan Solutions’ Evolution and Leadership Journey
Magellan Solutions
DECEMBER 11, 2023
In the early 2000s, call centers were booming, and Etelecare was creating waves in the BPO industry. He observed that call centers catered to Fortune 500 and 1000 companies. Frederick thought, “How about a BPO business focusing on the economy’s unsung heroes: small and medium-sized businesses (SMEs)?
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