Magellan Solutions

DECEMBER 11, 2023

In the early 2000s, call centers were booming, and Etelecare was creating waves in the BPO industry. Frederick thought, “How about a BPO business focusing on the economy’s unsung heroes: small and medium-sized businesses (SMEs)? In 2009, Magellan Solutions landed a significant contract with AT&T.

Call Center 52

Call Center BPO Offshoring Accounting 52

Magellan Solutions

JUNE 15, 2021

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. This will give you an idea how long an agent can work for your business.

Customer Service 52

Customer Service BPO Outsourcing Call Center 52

NoonDalton

DECEMBER 13, 2021

Companies need to be flexible as their hiring needs change. Our clients have entrusted us with establishing, building, and managing specialized outsourced virtual teams – with an emphasis on customer service and administrative tasks – since 2009. See our professional BPO services here, including: Sales Support.

E-Commerce 97

E-Commerce Out-Tasking Outsourcing Administrative 97

NoonDalton

DECEMBER 29, 2021

Employees have greater flexibility in managing their professional and personal lives, and they have the option to communicate with colleagues from all over the world. See our professional BPO services here, including: Sales Support. See our BPO case studies to see how we’ve helped businesses to grow. Customer Support.

Out-Tasking 98

Out-Tasking BPO Collaborations Insurance 98

Magellan Solutions

APRIL 24, 2020

It was founded in 2009 by brothers Lyndon and Jamie Cormack , who named the company after a Canadian frontier village in Saskatchewan. Though they are currently headquartered in San Francisco, California, Slack was founded in 2009 in Vancouver, British Columbia. Magellan Solutions is a BPO company based in the Philippines.

Outsourcing 59

Outsourcing Offshoring Banking Business Process Outsourcing 59

NoonDalton

DECEMBER 13, 2021

Companies need to be flexible as their hiring needs change. Our clients have entrusted us with establishing, building, and managing specialized outsourced virtual teams – with an emphasis on customer service and administrative tasks – since 2009. See our professional BPO services here, including: Sales Support.

E-Commerce 52

E-Commerce Out-Tasking Outsourcing Administrative 52

NoonDalton

DECEMBER 29, 2021

Employees have greater flexibility in managing their professional and personal lives, and they have the option to communicate with colleagues from all over the world. See our professional BPO services here, including: Sales Support. See our BPO case studies to see how we’ve helped businesses to grow. Customer Support.

Out-Tasking 52

Out-Tasking BPO Collaborations Insurance 52