Remove 2009 Remove BPO Remove Flexibility
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Companies That Need Virtual Teams: A Comparison of Our Clients

NoonDalton

Companies need to be flexible as their hiring needs change. Our clients have entrusted us with establishing, building, and managing specialized outsourced virtual teams – with an emphasis on customer service and administrative tasks – since 2009. See our professional BPO services here, including: Sales Support.

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7 Tips for Working with Virtual Teams

NoonDalton

Employees have greater flexibility in managing their professional and personal lives, and they have the option to communicate with colleagues from all over the world. See our professional BPO services here, including: Sales Support. See our BPO case studies to see how we’ve helped businesses to grow. Customer Support.

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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. This will give you an idea how long an agent can work for your business.

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From Home Office to Industry Leader: Magellan Solutions’ Evolution and Leadership Journey

Magellan Solutions

In the early 2000s, call centers were booming, and Etelecare was creating waves in the BPO industry. Frederick thought, “How about a BPO business focusing on the economy’s unsung heroes: small and medium-sized businesses (SMEs)? In 2009, Magellan Solutions landed a significant contract with AT&T.

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Companies That Need Virtual Teams: A Comparison of Our Clients

NoonDalton

Companies need to be flexible as their hiring needs change. Our clients have entrusted us with establishing, building, and managing specialized outsourced virtual teams – with an emphasis on customer service and administrative tasks – since 2009. See our professional BPO services here, including: Sales Support.

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7 Tips for Working with Virtual Teams

NoonDalton

Employees have greater flexibility in managing their professional and personal lives, and they have the option to communicate with colleagues from all over the world. See our professional BPO services here, including: Sales Support. See our BPO case studies to see how we’ve helped businesses to grow. Customer Support.

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Outsourcing as Business Strategy During Recession

Magellan Solutions

Before the COVID-19 Global Pandemic, the world experienced the Global Recession during the years 2007-2009. This is the chance for entrepreneurs to be more flexible and agile to be able to adapt to changes arising. . The key to surviving an economic recession is being agile and flexible. In fact, according to reports, 1.8