Magellan Solutions

DECEMBER 11, 2023

In the early 2000s, call centers were booming, and Etelecare was creating waves in the BPO industry. Frederick thought, “How about a BPO business focusing on the economy’s unsung heroes: small and medium-sized businesses (SMEs)? In 2009, Magellan Solutions landed a significant contract with AT&T.

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Call Center BPO Offshoring Accounting 52

Magellan Solutions

JUNE 15, 2021

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. This will give you an idea how long an agent can work for your business.

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Customer Service BPO Outsourcing Call Center 52

Magellan Solutions

APRIL 24, 2020

Whether locally, nearshore or offshore, you can now easily find a reliable outsourcing partner regardless of your business size or industry. It was founded in 2009 by brothers Lyndon and Jamie Cormack , who named the company after a Canadian frontier village in Saskatchewan. Magellan Solutions is a BPO company based in the Philippines.

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Outsourcing Offshoring Banking Business Process Outsourcing 59

SourceFit

MARCH 3, 2013

Manila, the Philippines’ capital, is the third leading business process outsourcing (BPO) destination in the world, according to Tholons Inc. Tholons surveys in 2008 and 2009 have mentioned Cebu as an emerging city. . The post Manila is 3rd Top BPO Destination in the World appeared first on. Manila was at no.

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BPO Advisory Business Process Outsourcing Offshoring 40

SourceFit

JUNE 20, 2011

Manila, Philippines – The local Business Process Outsourcing (BPO) sector is pushing to enter new markets with the aim of reaching untapped customers in United States and potential clients in Asia and the United Kingdom. “Because of the growth in the Asia-Pacific region, there’s now a big demand (for BPO services).

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BPO Marketing Business Process Outsourcing Offshoring 40

Magellan Solutions

OCTOBER 21, 2020

A 2009 study found that e-discovery increases the costs of legal processes. Offshore outsourcing to the Philippines. Offshoring is even proven to increase the market growth of law firms. For one, the Philippines has a booming business process outsourcing (BPO) industry. And you can research more in a short amount of time.

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Research Offshoring Outsourcing BPO 52

SourceFit

NOVEMBER 9, 2009

For the second time, the Philippines won the Offshoring Destination of the Year category at the 4th National Outsourcing Association (NOA) Awards held recently at the Park Plaza Riverbank, London. The Philippines , which won the award for the first time in 2007, bested Egypt, Malaysia, Russia and Sri Lanka for 2009.

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