article thumbnail

A look into the BPO & nearshore industry in times of global financial concern 

Redial

But even though we are facing times of uncertainty, for reasons that I will mention later, Business Process Outsourcing stands as one of the main alternatives for those companies that seek to stay in business. A crisis in which they were lost $8 trillion in value between late 2007 and 2009.

article thumbnail

Philippine Outsourcing to Grow 20% in 2009

SourceFit

9 (Xinhua) — The Philippines’ business process outsourcing (BPO) industry will remain bullish this year despite the global economic crisis that has slowed down most of the country’s major industries, industry leaders and experts said. The post Philippine Outsourcing to Grow 20% in 2009 appeared first on.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Survey Says: IT-BPO Thrived Despite Global Crisis

SourceFit

Manila, Philippines – The information technology – business process outsourcing (IT-BPO) industry continues to thrive despite the challenges posed by the global economic crisis in 2009, Bangko Sentral ng Pilipinas (BSP) said. . billion in 2009 which is 30.6% billion in 2009 which is 30.6%

BPO 40
article thumbnail

BPO Leaders More Confident Than Peers in Other Industries

SourceFit

MANILA, Philippines – Leaders in the business process outsourcing (BPO) industry tend to be more confident than their counterparts in other industries, according to a global study on leadership development. Full Story on INQUIRER.net. The post BPO Leaders More Confident Than Peers in Other Industries appeared first on.

BPO 40
article thumbnail

Should We Be Worried About a Potential Incoming Inflation Tsunami?

NoonDalton

We had a big bear market in 2008-2009 because of too much debt. The debt situation is much worse than 2008-2009. ”. This is what we term digital deflation: investing in technology to reduce the cost of doing business in the long run. Outsourcing as a Means of Overcoming Inflation.

BPO 52
article thumbnail

Customer Experience Continues to Transform Business Processes

Anexa

The businesses that were able to stay true to their customer promise were few and far between – at the end of the day, customer experience is anchored to customer service – and businesses that fail there, fail everywhere. We believe that our role exceeds business process outsourcing – we consider ourselves your valued business partner.

article thumbnail

Philippines BPO Sector Eyes New Markets for Expansion

SourceFit

Manila, Philippines – The local Business Process Outsourcing (BPO) sector is pushing to enter new markets with the aim of reaching untapped customers in United States and potential clients in Asia and the United Kingdom. “Now we have to look at where else to get the revenue.

BPO 40