Groove Technology

OCTOBER 31, 2021

We look at customer support, pricing, ease of use, design and flexibility, selling features – basically everything a person intends to launch an eCommerce store wants to know. BigCommerce was founded in 2009 and has over 600 employees with headquarters in Austin, Texas by Australian Eddie Machaalani and Mitchell Harper.

E-Commerce 246

E-Commerce Sales Right-Sizing Customer Support 246

31 West

JUNE 24, 2018

One very significant differentiator in a massively cutthroat marketplace where companies have to compete for clients is customer satisfaction. Only the businesses that find a way to make customer support a core element of their business strategy can survive and possibly thrive under today’s environment. Reduces Customer Churn.

Customer Service 130

Customer Service Service Out-Tasking Research 130

NoonDalton

DECEMBER 13, 2021

Our clients have entrusted us with establishing, building, and managing specialized outsourced virtual teams – with an emphasis on customer service and administrative tasks – since 2009. See our professional BPO services here, including: Sales Support. Customer Support. Accounting & Bookkeeping.

E-Commerce 97

E-Commerce Out-Tasking Outsourcing BPO 97

NoonDalton

DECEMBER 29, 2021

According to a 2009 study conducted by authors from BCG and WHU-Otto Beisheim School of Management on 80 international software teams, well-managed dispersed teams can beat those that share office space. See our professional BPO services here, including: Sales Support. Customer Support. Recruitment Process Outsourcing.

Out-Tasking 98

Out-Tasking BPO Collaborations Insurance 98

31 West

AUGUST 23, 2022

According to Gartner’s research, empowered and engaged staff were more willing and able to influence the customer experience. On top of that, since 2009, a portfolio of the “Best Companies to Work For” according to Fortune has beaten the S&P 500 by 84.2%. You can take some actions to position yourself for success.

Out-Tasking 130

Out-Tasking Analytics Customer Service Software 130

inDinero

AUGUST 17, 2022

Founded in 2009, we are a Walnut, California-based full-service finance partner that allows businesses to focus on their operations while we handle their day-to-day accounting needs. That makes it hard for small businesses and managers to run their operations, especially when they aren’t as knowledgeable about how things go.

Accounting 52

Accounting Finance Customer Support Research 52

NoonDalton

DECEMBER 13, 2021

Our clients have entrusted us with establishing, building, and managing specialized outsourced virtual teams – with an emphasis on customer service and administrative tasks – since 2009. See our professional BPO services here, including: Sales Support. Customer Support. Accounting & Bookkeeping.

E-Commerce 52

E-Commerce Out-Tasking Outsourcing BPO 52