Magellan Solutions

JULY 27, 2021

If you are looking to outsource your non-core services, outbound telemarketing services Philippines is the answer. . Despite being a late bloomer, the country has held the title of ‘The BPO Capital of the World’ since 2010. In fact, it is one of the Philippines most popular BPO segments. Literacy rate: 97.9.

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Magellan Solutions

FEBRUARY 4, 2021

BPO Philippines is Resilient During the COVID-19 Pandemic. Outsourcing BPO Philippines Amidst the Pandemic. Yet the global BPO industry in Asia continues to thrive. BPO industry in the Philippines is the country’s biggest services export sector. Jobstreet.com added that active recruitment is from the BPO sector.

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Magellan Solutions

MAY 6, 2020

In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand. The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service.

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Magellan Solutions

MAY 2, 2024

The global BPO market is projected to reach $525 billion by 2030 , growing at over 9% annually. Amazon Aside from customer support, Amazon, one of the most successful retailers in the Western world, has embraced offshoring as a strategy. In 2010, Microsoft signed a 3-year contract with the Indian IT company Infosys.

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Magellan Solutions

JULY 5, 2021

As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . It’s already a given fact that call center Philippines offers the most affordable pricing without compromising the quality of the service. Not just a BPO company that can supply them with people who they can manage.

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Magellan Solutions

JUNE 7, 2022

The 2010 Census of Population and Housing results showed that one in four college graduates received a degree in Business Administration, while Education and Engineering courses emerged as the second and third most popular. . Despite their status as a developing nation, the Philippines boasts of a highly educated populace.

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Magellan Solutions

JUNE 30, 2019

But here’s the thing, we will not survive the digital age without the support of this service because everywhere we look, technology has already become an integral part of our daily lives. Our customers also feel assured because by listening, they feel our staff is really understanding the issue they are raising.

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