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A look into the BPO & nearshore industry in times of global financial concernĀ 

Redial

But also, through business outsourcing, a trend was executed, particularly between 2009 and 2010, as a strategy to cushion risks. The attraction of BPO is the establishment of long-term strategic relationships. The post A look into the BPO & nearshore industry in times of global financial concern first appeared on RedialBPO.

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On Track for Industry Road Map 2016: IT BPO Earns $11 B in 2011

SourceFit

The Philippines’ Information Technology and Business Process Outsourcing (IT-BPO) sector earned $11 billion in revenues in 2011 and is set to hit targets projected in the sector’s Road Map 2016, according to Business Processing Association of the Philippines (BPAP) President and Chief Executive Officer Benedict Hernandez.

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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

When businesses discuss outsourcing initiatives, it always comes down to markets specializing in BPO services like the Philippines. The Philippines has always been in a tight race with India as the best BPO services provider in the world. 2000 : The BPO industry contributed 0.075% to the countryā€™s GDP. billion by 2022.

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15% Annual Growth for Ph BPO ā€“ NEDA

SourceFit

The National Economic and Development Authority (NEDA) is projecting growth of at least 15% annually for the Philippines’ Business Process Outsourcing (BPO) sector. . million indirect and direct job opportunities and taxes reaching $6 billion each year. The post 15% Annual Growth for Ph BPO – NEDA appeared first on.

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More Working-Age Filipinos in BPO Will Boost PH Economy

SourceFit

This means that now more Filipinos are at an age where they can hold jobs and help drive growth. . “If you look at what is happening in the business process outsourcing [BPO] sector, the Philippines has become an important BPO center because of the availability of skilled manpower. . he said in the same interview.

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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Hereā€™s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. This will give you an idea how long an agent can work for your business.

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10 Big Companies That Outsource to India and Their Struggles

Magellan Solutions

It is because its BPO is the fastest-growing segment of the IT industry. Microsoft signed a three-year outsourcing deal with Infosys Technologies in 2010. Microsoft is still in tight partnership with the Indian BPO industry. However, Indiaā€™s communication problems have long been inflicting its BPO industry.