Magellan Solutions

MARCH 4, 2020

It is because its BPO is the fastest-growing segment of the IT industry. Microsoft signed a three-year outsourcing deal with Infosys Technologies in 2010. This IT consulting company in India managed the internal IT services of the software giant. Microsoft is still in tight partnership with the Indian BPO industry.

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64

Magellan Solutions

MAY 3, 2022

The financial institution has its shared services and many other regional hubs in the Philippines. Because of the high unit cost of its internal call centers, Entergy decided to outsource its customer care operations to an American BPO company. Citigroup, or simply Citi, is one of the Big Four banks with offshore operations.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

The financial institution has its shared services and many other regional hubs in the Philippines. Because of the high unit cost of its internal call centers, Entergy decided to outsource its customer care operations to an American BPO company. Citigroup, or simply Citi, is one of the Big Four banks with offshore operations.

Call Center 52

Call Center Outsourcing Offshoring Banking 52